Summary
Overview
Work History
Education
Skills
Websites
Leader
Certification
Timeline
Hi, I’m

Ingrid Olson

Alexandria,LA
Ingrid Olson

Summary

I am an encouraging manager and analytical problem-solver with talents for team building, leading and motivating; excellent customer relations aptitude and relationship-building skills are also among my talents. I am proficient in using independent decision-making skills and sound judgment to positively impact company success. I am dedicated to applying training, monitoring and applying morale-building abilities to enhance employee engagement and boost performance.

Overview

11
years of professional experience
1
Certification

Work History

ALBERTSONS COS.

GENERAL MERCHANDISE MANAGER
09.2021 - Current

Job overview

  • Manage all GMHBC aspects of Center Store operations
  • Responsible for executing Sales Messages and Monthly Promotional Planners effectively, to achieve sales and gross profit goals, including four Seasonal resets per year
  • Responsible for GMHBC portion of Center Store Inventory
  • In the absence of the Store Director (or as directed), responsible for total store operations by acting as the Second Store Assistant Manager.
  • Self-motivated, with a strong sense of personal responsibility.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

ALBERTSONS COS.
Alexandria, LA

HOME SHOPPING MANAGER
11.2020 - 09.2021

Job overview

  • Launched the Drive Up and Go Department for the Alexandria, Louisiana store
  • Cultivated a loyal e-Commerce customer base by providing excellent customer service, consistent in-stock conditions, and speed of service
  • Maintained excellent metrics with on-time tilling above 98%, product out of stock less than 3%, and PPH (Picks Per Hour) at a rate of 120 or above.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Excellent communication skills, both verbal and written.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Managed time efficiently in order to complete all tasks within deadlines.

ALBERTSONS COS.

ASST. GM/GROCERY MANAGER
11.2013 - 04.2017

Job overview

  • Responsible for the execution of all projects and assignments as directed by the GM Manager, Grocery Manager, or Store Director
  • This was a Key-holder, Person-In-Charge (PIC) position, with the expectation of being able to operate the store in the absence of Upper Management.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Education

DALLAS COLLEGE

RETAIL MANAGEMENT CERTIFICATION PROGRAM
12.2023

UNIVERSITY OF LOUISIANA AT LAFAYETTE

EARLY CHILDHOOD EDUCATION
01.2011

Skills

  • Store Operations
  • Human Resources
  • Financial and Business Strategy
  • Written and Verbal Communication
  • Microsoft Office and Teams
  • PIC Program Graduate

Leader

I believe that there is no "one" person capable of leading a successful team. Success is achieved when everyone involved works together toward a common goal, and satisfaction is achieved when all members of a team know that they contributed to success.

Certification

Nationally recognized Retail Management Certification from an accredited institution.

Timeline

GENERAL MERCHANDISE MANAGER

ALBERTSONS COS.
09.2021 - Current

HOME SHOPPING MANAGER

ALBERTSONS COS.
11.2020 - 09.2021

ASST. GM/GROCERY MANAGER

ALBERTSONS COS.
11.2013 - 04.2017

DALLAS COLLEGE

RETAIL MANAGEMENT CERTIFICATION PROGRAM

UNIVERSITY OF LOUISIANA AT LAFAYETTE

EARLY CHILDHOOD EDUCATION

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Ingrid Olson