Ingrid Portillo

• Provided direct patient care, including physical assessments and treatments, in a dialysis unit.
• Monitored patients' responses to dialysis treatment and reported any changes or adverse reactions to the physician.
• Educated patients on their renal failure diagnosis and how to manage their condition.
• Administered prescribed medications during dialysis treatments according to established protocols.
• Maintained accurate records of patient progress, medications, treatments, laboratory results and other relevant information in electronic health records system.
• Assisted with ordering supplies and equipment as needed for the dialysis unit.

• Provided direct nursing care to medical-surgical patients including assessments, treatments, medications and documentation of care.
• Collaborated with interdisciplinary team members to develop individualized patient plans of care.
• Performed vital signs monitoring for early identification of changes in patient condition or response to treatment plan.
• Administered prescribed medications and treatments in accordance with approved nursing techniques.
• Instructed patients and families in health promotion activities such as proper nutrition, wound care and disease prevention.
• Assessed, monitored and documented patient progress on a daily basis.

• Assisted in the registration process by obtaining patient demographic information and insurance information.
• Verified insurance eligibility prior to patient admission.
• Maintained confidentiality of all patient records according to HIPAA regulations.

Insurance Verifier:

• Negotiated payment arrangements with uninsured patients based on financial need while adhering to company policies
• Verified insurance coverage and eligibility for patients, ensuring accurate billing and reimbursement
• Contacted insurance companies to obtain necessary information for claim processing

Financial Counselor:

• Assist uninsured or under-insured patients with payment plans and check if they pre-qualify for Medi-Cal assistance
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