Ingrid Ramirez
Compton,CA
Summary
Dynamic professional with extensive experience in team leadership and quality control . Proven track record in reducing product rejection rates and enhancing customer satisfaction through strategic problem-solving and effective inventory management. Skilled in staff training and development, ensuring operational excellence and compliance with safety standards. Someone who others would say works well under pressure and takes pride in ones work.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Yogurtland
Compton, CA
03.2024 - Current
Quality Control Inspector
Coswayco
Carson, CA
01.2022 - 09.2023
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Inspected incoming and outgoing materials for accuracy and quality.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Evaluated components and final products against quality standards and manufacturing specifications.
- Reduced product rejection rates by collaborating with production teams to address quality issues proactively.
Manager
Yogurtland
Compton, CA
06.2020 - 01.2022
- Developed inventory management strategies to reduce waste and improve efficiency.
- Maintained compliance with food safety standards and operational procedures.
- Coordinated promotional events, driving customer engagement and brand loyalty.
- Accomplished multiple tasks within established timeframes.
- Developed and maintained relationships with customers and suppliers through account development.
- Improved safety procedures to create safe working conditions for workers.
- Utilized scheduling software to organize shifts.
Shift Leader
Jamba Juice
Compton, CA
04.2018 - 02.2020
- Supervised daily operations ensuring high-quality beverage preparation and customer service standards.
- Implemented inventory management practices to maintain stock levels and minimize waste.
- Assisted in scheduling staff to optimize shift coverage and enhance team efficiency.
- Maintained cleanliness and organization of workstations in compliance with health regulations.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Education
High School Diploma -
Educational Partnership High School
Long Beach, CA06.2020
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Staff supervision
- Task delegation
- Employee scheduling
- Recruiting and interviewing
- Orientation and training
- Multitasking and organization
- Strategic thinking
- Product and service sales
- Inventory management
Timeline
Assistant Manager
Yogurtland
03.2024 - Current
Quality Control Inspector
Coswayco
01.2022 - 09.2023
Manager
Yogurtland
06.2020 - 01.2022
Shift Leader
Jamba Juice
04.2018 - 02.2020
High School Diploma -
Educational Partnership High School