Ingrid Riegler

• Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
• Strengthened client relationships with regular communication, timely project delivery, and high-quality services.
• Increased overall company performance by implementing strategic management initiatives and streamlining operations.
• Developed comprehensive business plans, outlining long-term goals and actionable steps toward success.

• Attended monthly meetings with directors of other tourism

offices of the county

• Organized and attended board meetings

• Organized and coordinated events

• Provided monthly reports to sponsors and board members

• Wrote reports for senior management and delivered

presentations

• Trained, motivated and supervised a staff of 6 office

employees

• Natural Stone Agency in Switzerland
• Overview sales in Switzerland for multiple companies in the natural stone industry
• Established foundational processes for business operations.
• Maintained compliance with industry regulations and legal requirements through diligent oversight of business practices.
• Developed a strong company culture, fostering teamwork and collaboration among the suppliers and the clients
• Networked with other businesses and customers to increase sales opportunities and contacts.
• Handled problematic customers and clients to assist in sales transactions and maintain excellent customer service
• Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
• Increased sales through market research and excellent customer service

• Conducted regular performance evaluations, addressing any areas requiring improvement in a timely manner.
• Collaborated closely with other department heads to ensure seamless integration between sales initiatives and other organizational objectives.
• Optimized internal communication channels, fostering an atmosphere of collaboration among team members.
• Monitored staff productivity closely, offering guidance and support to improve individual performance levels.

• Advised customers about products

• Took care of staff occupancy at the department

• Drafted and followed-up offers

• Updated customer database

• Processed invoices, debit and credit notes

• Analyzed the pricing and discounts of received orders

• Controlled order entry from European offices and put it to the next status code such as engineering, purchase and production planning

• Verified the correct order processing for all customers

• Controlled inventory of demo and rental attachments

• Delegated work to staff and managed their workload and output

• Organized and attended weekly video conferences with other European plants

• Responded to customer inquiries and complaints