Ingrid Rivera
Framingham,Massachusetts
Summary
Detail-oriented professional with extensive knowledge in dentistry, infection control, and dental materials. Skilled in assisting with dental procedures, managing medical records, and fostering team collaboration to ensure efficient operations.
Committed to maintaining high standards of patient care through a positive attitude and expertise in dental practices.
Reliable and dedicated individual with strong customer service skills and a knack for teamwork. Possesses excellent
communication abilities and quick problem-solving skills, ideal for a fast-paced environment. Committed to delivering high-quality service and enhancing customer satisfaction.
The motivated individual brings a desire to gain work experience and learn from the retail team. Eager to serve customers,keep the shop tidy, and sell goods. Comfortable in fast-paced environments and willing to take on challenging work.
Overview
4
4
years of professional experience
Work History
Dental assistant
Zen family Dental
Ashland, Massachusetts
01.2024 - 11.2025
- Handled patient queries and concerns with empathy and professionalism.
- Ensured a clean and sterile patient environment by adhering to infection control protocols.
- Sterilized dental tools and instruments between patients, maintaining impeccable hygiene standards.
- Set up treatment rooms with appropriate dental tools and equipment.
- Increased patient comfort by providing chair-side assistance during dental procedures.
Retail worker
American Eagle
Natick, Massachusetts
08.2024 - 01.2025
- Maintained clean and organized store shelves for a pleasant shopping environment.
- Performed price checks for customers with accuracy ensuring trust and credibility.
- Professionally handled customer complaints, resolving issues promptly.
- Informed customers regarding promos and warranty services to increase sales.
- Followed company procedures and guidelines for smooth retail operations.
- Operated till accurate to ensure a smooth checkout process.
- Took an interest in customers' needs and concerns to provide thoughtful advice and product recommendations.
- Operated cash registers with accuracy and processed cash and card transactions.
- Assisted customers in locating specific items to boost satisfaction.
- Received deliveries and stocked goods on shelves efficiently for easy accessibility.
Retail worker
McDonald's
Framingham, Massachusetts
11.2023 - 07.2024
- Worked fast and accurately to meet customer needs and service goals.
- Prepared food orders accurately to ensure customer satisfaction.
- Took cash and card payments at checkout, providing correct change and receipts when requested.
- Managed cash register,and maintained accuracy in all transactions.
Cashier
Market Basket
Ashland, Massachusetts
02.2022 - 12.2023
- Handled cash and card payments with precision, maintaining
- Greeted each customer warmly, creating a friendly shopping environment.
- Maintained a clean and organized workspace to ensure efficient service.
- Handled high volumes of transactions during holiday seasons efficiently.
- Counted change correctly and issued customer receipts.
Education
Dental assistant
Joseph Keefe technical High school
Framingham, Massachusetts 08.2021 -
Skills
- Positive attitude
- Infection control knowledge
- Team collaboration
- Dentistry knowledge
- Medical records management
- Dental procedures assistance
- Dental material knowledge
Languages
English
Fluent
Spanish
Native
Portuguese
Advanced
Affiliations
- Dancing
- Singing
- Reading
Timeline
Retail worker
American Eagle
08.2024 - 01.2025
Dental assistant
Zen family Dental
01.2024 - 11.2025
Retail worker
McDonald's
11.2023 - 07.2024
Cashier
Market Basket
02.2022 - 12.2023
Dental assistant
Joseph Keefe technical High school
08.2021 -
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