Ingrid Rodriguez
Costa Mesa,CA
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
13
13
years of professional experience
Work History
Office Manager
Natural Healing Center
2017.10 - Current
- Monitor Monthly Budget for Supplies and Inventory, Process, Prepare, Scan Receipts and Deposit Slips, Assist individual clients with questions and concerns, Collect and reconcile monies at the end of day, Answering Phone Calls and Greet Clients and Visitors, Booking Clients/Checking Out Clients, Month End Accounting, Selling Program Visits, Stocking Inventory with Various Companies, Following up with clients, Making Purchase Orders, Receiving Orders, Billing/Creating Invoices, Making Insurance Superbills for Clients, Clerical Duties
Spa Coordinator/Receptionist
Montanya Spa
2015.01 - 2020.01
- Answering Phone calls, Booking Client Appointments, Checking in/out clients, Selling Retail Items, Signing up clients for Spa Memberships, Organizing/Cleaning, Laundry, Opening/Closing Spa Duties
Spa Coordinator
Marisa's Beauty Bar
2017.01 - 2017.01
- Checking in/out Clients, Organizing Supplies, Maintaining a Safe/Clean Environment
Babysitter/Nanny
2016.01 - 2017.01
- Child Care, Meal Preparations, Light Cleaning
Cashier/Hostess
Norms Restaurant
2011.09 - 2015.01
- Welcoming & Sitting /Checking Out Clients, Resolving customer complaints, Customer Service & Feedback, Verbal Communication, Multitasking/Time Efficient Duties, Closing Drawer/Making Bank Deposits
Education
Some College - General Studies
Coastline Community College
Costa Mesa, CA12.2013
High school diploma - High School
Early College High School
Costa Mesa, CA07.2012
Skills
- Scheduling Coordination
- Staff Management
- Inventory Control
- Employee Supervision
- Employee Training
- Training and coaching
- Staff Training
- Report Preparation
- Scheduling and Coordinating
- Computer Skills
- MS Office
- Customer Relationship Management
- Documentation And Reporting
- Administration and Reporting
- Schedule Management
- Work Planning and Prioritization
- Office Administration/ Management
- Google Drive
- Microsoft Outlook
- Inventory control
- Communication skills
- Bilingual
- Retail sales
- MINDBODY
- Customer Service
- Office Management
- Organizational Skills
- Excellent Multi-tasking Ability
- Data Entry
- Customer Relations
- Billing
- Scheduling and Calendar Management
- Administrative Support
References
- Renee Ascencio, (714) 697-0644
- Shannon Eggleston, (714) 313-6338
- Tanya/Andrej Dreossi, (714) 918-8888
- Guadalupe Chavarrin, (714) 586-1850
Languages
Spanish
Native or Bilingual
Timeline
Office Manager
Natural Healing Center
2017.10 - Current
Spa Coordinator
Marisa's Beauty Bar
2017.01 - 2017.01
Babysitter/Nanny
2016.01 - 2017.01
Spa Coordinator/Receptionist
Montanya Spa
2015.01 - 2020.01
Cashier/Hostess
Norms Restaurant
2011.09 - 2015.01
Some College - General Studies
Coastline Community College
High school diploma - High School
Early College High School
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