Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ingrid Rodriguez

West Palm Beach,Florida

Summary

Highly motivated employee with the desire to take on new challenges. Positive team player with strong work ethic, adaptability, and exceptional interpersonal skills. Able to adapt to work effectively unsupervised and quickly able to master new skills all while being a hard worker with excellent communication skills and time management.

Overview

5
5
years of professional experience

Work History

Patient Access Representative

Conifer Health
West Palm Beach, Florida
10.2023 - Current
  • Work on the surgery schedule for the whole hospital and retrieving medical authorizations and LOAs for peds and adults.
  • Use different tools and call insurances to determine whether or not authorization is required
  • Clear accounts for future surgery's to ensure to the OR that the procedure is good to go
  • Verify insurance coverage for services provided by the facility
  • Scanned documents into electronic medical records system.
  • Reach out to doctor's offices providing procedures if any issues arise

Behavioral Therapist

Project Brilliance
Lake Worth, Florida
01.2023 - 07.2023
  • Provided 1:1 therapy sessions for children from 2-7 years old and followed individualized plans created by BCBA's.
  • Provided social group therapy for groups of 2-3 children at a time and encouraged healthy relationships with peers.
  • Tracked behaviors and collected data to track clients' progress and modify treatment plans as needed.
  • Provided natural environment treatment to start imbedding goals into natural play
  • Discussed plans and progress during meetings with parents

Medical Receptionist

Pediatric Associates
West Palm Beach, Florida
01.2022 - 01.2023
  • Scheduled patients for new or future appointments.
  • Checked patients in and out.
  • Scanned, photocopied, and faxed documents.
  • Collected and verified insurances.
  • Collected and posted payments.
  • Updated patient charts.
  • Answered incoming calls.
  • Floated to different offices as needed with notice

Medical Receptionist

Hybrid Medical Solution Internal Medicine
Boca Raton, Florida
11.2019 - 04.2021
  • Scheduled patients for new or future appointments.
  • Checked patients in and out.
  • Scanned, photocopied, and faxed documents.
  • Collected and verified insurances.
  • Collected and posted payments.
  • Updated patient charts.
  • Answered incoming calls.

Education

Royal Palm Beach High School
Royal Palm Beach, FL
05-2019

Skills

  • Insurance Verification
  • HIPAA Compliance
  • Customer Service
  • Bilingual
  • Communication skills
  • Time management
  • Patient Registration
  • Interpersonal skills

Languages

English
Professional
Spanish
Professional

Timeline

Patient Access Representative

Conifer Health
10.2023 - Current

Behavioral Therapist

Project Brilliance
01.2023 - 07.2023

Medical Receptionist

Pediatric Associates
01.2022 - 01.2023

Medical Receptionist

Hybrid Medical Solution Internal Medicine
11.2019 - 04.2021

Royal Palm Beach High School

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Ingrid Rodriguez