Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills, transitioning into Community Association Management. Bringing 10+ years of property management experience. Skilled in conflict resolution, financial management, and property maintenance. Completed comprehensive course to obtain CAM designation and license. Eager to contribute to a dynamic team and support organizational goals.
Overview
22
22
years of professional experience
Work History
Real Estate Agent
Sanders Realty Solutions, LLC - Self-Employeed
08.2019 - Current
Exceeded annual sales goals by implementing effective time management strategies and prioritizing tasks accordingly.
Assisted first-time homebuyers in navigating the complex real estate process, guiding them from pre-approval to closing.
Negotiated favorable contract terms for clients, resulting in higher satisfaction rates and repeat business.
Communicated with clients to understand property needs and preferences.
Liaised between buyers and sellers to provide positive experiences for both parties.
Wrote listings detailing and professionally highlighting property features to increase sales chances.
Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
Advised clients on market conditions and property value for informed decision-making.
Provided exceptional support during the negotiation process, advocating for clients'' best interests at all times.
Achieved high customer satisfaction rate by providing personalized service and responding promptly to inquiries.
Real Estate Agent
Better Real Estate Services
09.2021 - 06.2023
Consistently exceeded quarterly sales targets through diligent follow-up, persuasive negotiation, and focus on client needs.
Advised clients on staging techniques to enhance property appearance and increase buyer interest during showings.
Guided first-time homebuyers through purchasing process, making it less daunting and more understandable.
Advertised client properties through websites, social media, and real estate guides.
Maintained up-to-date knowledge on local zoning regulations, providing valuable insights to both buyers and sellers throughout transactions.
Improved property listings by collaborating with photographers to capture visually appealing images that accurately represented each property''s unique qualities.
Successfully managed multiple offers for sellers, securing the best possible outcome in each situation.
Developed and maintained relationships with clients through networking, postcards, and cold calling.
Utilized advanced CRM tools to manage client interactions efficiently, ensuring timely follow-up and service delivery.
Negotiated favorable terms for buyers, ensuring their satisfaction and future referrals.
Property Manager
Family Owned Home
05.2003 - Current
Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
Followed up on delinquent tenants and coordinated collection procedures.
Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
Coordinated with legal counsel to handle eviction processes smoothly and professionally.
Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
Conducted regular property inspections to preemptively identify and address maintenance needs.
Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Program Director
Georgia Department of Human Services
03.2013 - 08.2019
Consistently exceeded key performance indicators by adapting quickly to changes in program needs.
Utilized data-driven decision-making techniques to ensure alignment with organizational goals.
Established strong partnerships with internal and external stakeholders for collaborative problem solving.
Mentored team members for professional development, resulting in increased productivity and job satisfaction.
Coordinated budgeting, scheduling and resource allocation to facilitate smooth flow of operations.
Advanced community outreach efforts by forging strong relationships with local partners.
Designed customized training programs to enhance staff knowledge and skills in key areas of responsibility.
Established program policies and procedures to comply with regulatory requirements.
Developed and implemented program goals and objectives, establishing specific and measurable outcomes aligned with organization's overall mission.
Collaborated closely with executive leadership to develop strategic plans for long-term growth.
Cultivated high-performing team by recruiting top talent and providing ongoing professional development opportunities.