Ingrid Seals
Cleveland,TX
Summary
Customer related Management, sales, medical insurance billing and coding, full charge bookkeeping, corporate invoice processing and administrative. Experienced with consistently increasing responsibility in accounting management. Staff training, motivator, and customer needed analysis, presentation, negotiation and maintain productions.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Senior Benefits Consultant
GOHEALTH
07.2020 - Current
- Explained benefits to Seniors over 65 in easy to understand terms in order to educate them on available options.
- Resolved issues and inquiries from Seniors regarding health and Medicare Advantage plans and deductions through telephone and email. Built relationships with Seniors to foster quality customer service.
- Checked employees' benefits enrollment for accuracy and inputted all data into Broker Office. Implemented open enrollment system to streamline benefits processes for employees.
Certified Nursing Assistant
1 GOLDEN LIFE HOME CARE
07.2018 - 07.2020
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Sales Supervisor
Macy's
08.2017 - 09.2019
- Supervised colleagues successfully, utilizing effective communication and dynamic interpersonal skills. Trained colleagues in successful strategies to meet operational and sales targets for our company
- Drove and exceeded sales goals by executing Macy's programs, review reports, identify deficient areas and partnered with the Sales Manager to implement action plans.
- Promoted exceptional customer service by engaging clients on sales floor. Prepared colleague schedules, provided opening and closing of our cash drawers, cash pickups several times daily. Processed cash and delivered to our banking drop.
Accounts Payable Tax Analyst
KS & R ENTERPRISES
06.2011 - 08.2017
- Received vendor invoices, validated for accuracy and routed for approval from our PM to prepare for payment processing.
- Provided strong customer service and support to prevent invoice and expense issues. Assist with audits by generating reports and collecting invoice information. Investigated inquiries relating to status of accounts.
- Researched and resolved invoice and payment issues for internal employees and external vendors.
- Maintained database to monitor numerous accounts payable for corporate client and vendors. Handled day to day accounting processes to drive financial accuracy.
Billing Analyst
Willowbrook Cardiovascular Associates
03.2008 - 08.2011
- Maintained strict confidentiality with all personal data as per doctor's company guidelines.
- Submitted alternate billing for clients using FirstEMR systems, reconciled EOBs or denied claims and conducted accounts receivable follow-up. Processed and collect payments on current and outstanding accounts.
- Conducted monthly pre-billing review and data quality analysis to verify complete accuracy of invoices delivered to customers and providers. Produced and mailed monthly statements to customers and assisted with related requests for information and clarification.
Education
Licensed Health And Life Agent - Health Administration
State of Texas
Houston, TX07.2020
Certified Nursing Assistant - Geriatric Nursing
Houston Community College
Houston, TX04.2017
Associates in Accounting - Accounting And Business Management
Houston Community College
Houston, TX08.1984
High School Diploma -
Barbara Jordan High School For Careers
Houston Texas 05.1982
Skills
- Excellent Work Ethic and Communication Skills
- Proficient in Microsoft Word, Microsoft Excel & Microsoft Office
- Proficient in TBP Pro, Tax Wise, FirstEMR, Quickbooks
- HR management skills
- Benefits Explanation
- Proficient in Broker Office
- Attention to Detail
- Staff Motivator and Excellent Customer Service skills
Timeline
Senior Benefits Consultant
GOHEALTH
07.2020 - Current
Certified Nursing Assistant
1 GOLDEN LIFE HOME CARE
07.2018 - 07.2020
Sales Supervisor
Macy's
08.2017 - 09.2019
Accounts Payable Tax Analyst
KS & R ENTERPRISES
06.2011 - 08.2017
Billing Analyst
Willowbrook Cardiovascular Associates
03.2008 - 08.2011
Licensed Health And Life Agent - Health Administration
State of Texas
Certified Nursing Assistant - Geriatric Nursing
Houston Community College
Associates in Accounting - Accounting And Business Management
Houston Community College
High School Diploma -
Barbara Jordan High School For Careers
Similar Profiles
Benjamin HirthBenjamin Hirth
Member Service Representative II at GoHealthMember Service Representative II at GoHealth
Julia Katherine JonesJulia Katherine Jones
Medicare Sales Agent at GoHealthMedicare Sales Agent at GoHealth
Jaime UmanzorJaime Umanzor
Licensed Insurance Agent at GoHealthLicensed Insurance Agent at GoHealth
Sabrina NewberrySabrina Newberry
Team Manager at GoHealthTeam Manager at GoHealth
Carlos AlejoCarlos Alejo
Food Runner at Cinema Star GrillFood Runner at Cinema Star Grill