Ingrid Shugart
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
19
19
years of professional experience
Work History
Operation Specialist
Portage Community Bank
08.2021 - Current
- Managed daily deposit operations tasks, ensuring accurate and timely completion of all transactions.
- Processed account maintenance requests and checked for alignment with bank policy.
- Implemented risk management strategies within deposit operations to minimize potential losses due to fraud or errors.
- Handled PIN reorders, new cards and maintenance for debit cards.
- Participated in internal and external audits conducted by the bank''s audit department or external regulators, providing necessary documentation.
- Executed wire transfers, stop payments, and account transfers.
- Facilitated the completion of loan applications, prepared, collected and organized documents, provided customer service from approval through closing of mortgage loans.
Administrative Office Manager
Titan Pools and Spas, Inc
12.2005 - 10.2018
- Variety of administration/secretarial duties.
- Updated reports, managed accounts, and generated reports for company database.
- Managed payroll and benefits administration to ensure accuracy and compliance with company policies.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Created documents and processed invoices.
- Created contracts to be approved by City or County from start to completion for each job.
Bankruptcy Paralegal
Shugart Law Firm
10.2009 - 03.2013
- Facilitated client education on bankruptcy procedures.
- Handled confidential documentation
- Performed and guided debtors from interview to discharge.
- Preparation of court documents for bankruptcy and probate.
- Was responsible for all secretarial, bookkeeping, and filing.
Education
License - Insurance
XCEL
Online04-2020
License - Real Estate
Watson School of Real Estate
Longwood, FL02-2017
Associate of Science - Legal Studies
FMU
Orlando, FL05-2009
License - Cosmetology
CTI
Apopka, FL04-1997
Certificate - Accounting/Bookkeeping
ICS
Orlando, FL12-1992
Skills
- Leadership
- Team Work
- Operational Efficiency
- Problem-Solving
- Professionalism and strong work ethic
- Customer Service
- Goal Setting
- Risk Management
- Adaptability
- Written Communication
- Multitasking
- Time Management
Timeline
Operation Specialist
Portage Community Bank
08.2021 - Current
Bankruptcy Paralegal
Shugart Law Firm
10.2009 - 03.2013
Administrative Office Manager
Titan Pools and Spas, Inc
12.2005 - 10.2018
License - Insurance
XCEL
License - Real Estate
Watson School of Real Estate
Associate of Science - Legal Studies
FMU
License - Cosmetology
CTI
Certificate - Accounting/Bookkeeping
ICS
Similar Profiles
Ingrid ShugartIngrid Shugart
Operations Specialist at Portage Community BankOperations Specialist at Portage Community Bank
Charlotte DoroCharlotte Doro
Art Educator at Portage Community School DistrictArt Educator at Portage Community School District
Leonida MilesLeonida Miles
Clinical LPN at Saint Luke Lutheran Community, Portage LakeClinical LPN at Saint Luke Lutheran Community, Portage Lake