Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Born
Languages
Timeline
Generic
Ingrid Ulaga

Ingrid Ulaga

Ponta Delgada,Portugal

Summary

Since entering the workforce at the age of 14, I've built a dynamic career in hospitality, PR, HR (hiring and training), sales, executive assistance, marketing, and television production. Notable accomplishments include organizing VIP events, hosting and producing three TV shows, high-ticket sales success, representing several companies at conferences, assisting in building startups and securing government funding. With a background in biology, a master's degree in entrepreneurship & business, and certifications in project management, coaching, and hypnotherapy, I bring a unique blend of skills to the table. For the past two years, I've immersed myself in the world of personal development as a self-employed life coach and retreat leader, emphasizing public speaking, hospitality, marketing, and HR skills. My journey encapsulates a relentless pursuit of excellence and a commitment to making a meaningful impact across diverse fields.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Marketing and Social Media Coordinator

Ideastation Soluções Informáticas LDA.
01.2024 - Current
  • Creation and implementation of new travel packages around Europe
  • Enhanced website traffic by optimizing SEO strategies and creating compelling content.
  • Collaborated with cross-functional teams, ensuring cohesive messaging and branding across all marketing channels.
  • Maintained an up-to-date knowledge of industry trends, sharing valuable insights with team members that informed future marketing approaches.
  • Strategized and developed video content for client's website and social media publications.
  • Collaborated with cross-functional teams to promote brand consistency across all social media channels.
  • Researched and identified new opportunities for increasing the company's social media presence.
  • Analyzed data from various digital platforms, identifying trends and adjusting marketing efforts accordingly for better results.

Life & NLP Coach and Hypnotherapist

DuLove Coaching and Retreats (Self-employed)
01.2021 - Current
  • Coaching 1:1, Couples Coaching, Group Coaching
  • Planning and Executing 1-day Retreat Programs, 1 Week Retreat Programs, Workshops, Seminars and Webinars
  • Collaborated with other coaches to share best practices, techniques, and insights for overall program improvement.
  • Managed practice schedules, ensuring efficient use of time and resources for optimal results.
  • Enhanced team performance by developing and implementing effective coaching strategies
  • Motivated clients to become stronger, more agile, and more effective through training habits and proper nutrition.
  • Assessed strengths and weaknesses of opponents to develop valuable techniques and increase preparedness.
  • Encouraged clients to find creative solutions to problems and maintain motivation.
  • Developed relationships with clients to provide ongoing support and encouragement.
  • Analyzed client feedback to adjust coaching sessions accordingly.

TV host/presenter & Executive Assistant to a TV Director/Manager

Pro Tv D.o.o
10.2017 - 08.2021


  • Purchased and planned TV program
  • Project management for several different shows
  • Event planning and managing
  • TV hosting& presenting of three differentrent shows
  • Secured Government funding for a project
  • Hired and trained new TV hosts
  • Effectively performed PR
  • Captivated audiences by incorporating timely news stories and engaging multimedia content into hosted segments.
  • Boosted viewer ratings through compelling storytelling and captivating interviews with high-profile guests.
  • Collaborated with production team members to develop innovative segment ideas that resonated with target audience demographics.
  • Enhanced overall program appeal by consistently delivering lively, informative, and entertaining presentations on various subjects.
  • Conducted in-depth research on topics to enhance show content quality and maintain accuracy of information shared with viewers.
  • Utilized social media platforms effectively for promotion and interaction with viewers, fostering strong connections between the show and its audience.
  • Actively participated in promotional events such as press conferences or public appearances to further expand the show''s reach and brand visibility.
  • Provided constructive feedback to producers and directors, contributing to continuous improvement of program content and delivery.
  • Navigated challenging interview situations tactfully while maintaining control over the conversation flow and direction.
  • Mentored aspiring television hosts by sharing insights on best practices, industry trends, and personal experiences in the field.
  • Managed time effectively during live broadcasts, ensuring smooth transitions between segments while maintaining audience interest levels.
  • Delivered powerful opening monologues that captured viewer attention from the start of each episode.
  • Developed strong relationships with industry experts and influencers, securing exclusive interviews for the show.
  • Consistently met strict deadlines for pre-recorded segments while maintaining high-quality content and delivery.
  • Achieved consistently positive feedback from viewers and critics alike for charismatic hosting style.
  • Edited, proofread and fact-checked content for accuracy.
  • Collaborated with editors and other staff members to refine story angles and content.
  • Coordinated with photographers, videographers and graphic designers to supplement stories with multimedia content.
  • Participated in editorial meetings to discuss story ideas and content.

Executive Assistant to the procurement director

Lek d.d (Novartis)
01.2019 - 06.2020
  • Foreign Guest Relations
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Handled confidential and sensitive information with discretion and tact.
  • Managed office inventory, tracking supplies, and placing orders to ensure smooth daily operations.
  • Screened calls and emails and responded accordingly to support executive correspondence.
  • Answered a high volume of phone calls and email inquiries.
  • Organized and coordinated events, team buildings, conferences, and monthly meetings.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
  • Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
  • Contributed to budget management by monitoring expenses and providing detailed expenditure reports regularly.
  • Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
  • Delivered exceptional organizational support enabling executive focus on high-level strategic initiatives fostering company growth.
  • Used advanced software to prepare documents, reports, and presentations.
  • Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
  • Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
  • Proactively identified areas requiring attention or improvement aligning priorities effectively in line with executive preferences.
  • Served as a liaison between departments to facilitate effective communication throughout the company.
  • Aided in the recruitment process by screening resumes, scheduling interviews, and assisting with candidate selection.
  • Facilitated training and onboarding for incoming office staff.

Holiday/ Travel Entertainment Coordinator & Animator

Supra Skupina d.o.o
08.2016 - 01.2020
  • Combined travel event animation with a focus on providing exceptional hospitality to ensure guests' satisfaction.
  • Collaborated with marketing teams to create promotional materials that effectively showcased upcoming events.
  • Streamlined communication between performers and event organizers for greater efficiency and satisfaction.
  • Successfully coordinated entertainment lineups for various large-scale events, resulting in positive feedback from attendees and clients alike.
  • Implemented innovative ideas for audience engagement to keep guests entertained throughout the duration of events.
  • Maintained a high level of client satisfaction through regular updates on event progress, addressing concerns as they arose.
  • Cultivated strong relationships with customers to build loyalty and repeat business.

Brand ambassador and VIP events hostess

Pet Plus d.o.o
04.2014 - 08.2018
  • Promoting several brands at events, Closing high-ticket sales, Receiving guests at VIP events
  • Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
  • Educated consumers about product benefits, leading to increased interest and sales conversions.
  • Delivered memorable experiences at trade shows through expert knowledge of products, engaging booth design, and compelling interactions with attendees.
  • Developed lasting connections with industry professionals through networking at conferences, workshops, and other relevant gatherings.
  • Conducted consumer surveys and analyzed purchasing trends.
  • Collaborated with local field sales to promote brand awareness and sales results.
  • Increased sales by effectively communicating product benefits.
  • Greeted customers warmly and pleasantly answered inquiries.
  • Worked with team to achieve sales goals for products.

Event Promotor

Zmešaj Si d.o.o
02.2016 - 04.2018
  • Promoting events on Social Media

Fragrance Sales Specialist

Parfumerija Amour d.o.o
02.2017 - 01.2018
  • Demonstrated expertise in fragrance sales, providing personalized recommendations to customers based on their preferences
  • Organized and participated in trade shows, conferences, and networking events to increase brand exposure and generate leads.
  • Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
  • Adapted selling approach based on each customer''s unique needs/preferences; tailoring product offerings accordingly.
  • Analyzed competitor strategies and identified areas of opportunity for differentiation in the marketplace.
  • Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.
  • Built strong client relationships through consistent communication and effective problem solving.
  • Interacted with approximately 40 customers daily to provide personalized product guidance, resolve issues, and open new accounts.
  • Expanded customer base with targeted prospecting and lead generation efforts.

Seminar Assistant and Coordinator

En svet d.o.o
05.2011 - 05.2013
  • Data entry and record-keeping, Document management, Customer service, Project assistance, Event planning and organization

Education

Master’s degree in Business and Entrepreneurship - Business Administration And Management

SEB LU (School of Economics And Business) - UNIVERSITY OF LJUBLJANA
Ljubljana
06.2022

Bachelor’s degree in Biology/ Biological Sciences - Biological And Physical Sciences

BIOTECHNICAL FACULTY - UNIVERSITY OF LJUBLJANA
Ljubljana
01.2019

High School -

GIMNAZIJA ŠKOFJA LOKA
Skofja Loka
06.2015

Skills

  • Organizational Skills
  • Adaptability and Flexibility
  • Decision-Making
  • Active Listening
  • Digital Marketing
  • Competitive Research
  • Public speaking
  • Project management
  • Strategy planning
  • Teaching, Training, Lecturing
  • Team Leadership and Coaching
  • Attention to Detail
  • Problem-solving abilities
  • Time Management
  • Excellent Communication
  • Performance Tracking
  • Community Engagement
  • Brand Promotion
  • Sponsorship Acquisition
  • Event Logistics
  • Target Audience Identification
  • Effective networking
  • Teamwork and Collaboration
  • Interpersonal skills
  • Creative Thinking and innovation
  • Team Collaboration
  • Optimization of innovation processes (Design Thinking, Lean, Agile)
  • Client Relationship Building

Certification

  • Project Management Certification, Google & Coursera
  • Master Certified Life Coach, Certified Life Coach Institue
  • Professional Certified Life Coach, Certified Life Coach Institue
  • NLP Practitioner, The Academy of Modern Applied Psychology
  • IGHYP Certified Hypnosis Practitioner(HGL), Headgear Labs

Affiliations

Beta Gamma Sigma

Born

In Ljubljana  1st of December 1996

Languages

Slovenian
Native or Bilingual
English
Full Professional
Croatian
Professional Working
Portuguese
Professional Working
Spanish
Elementary

Timeline

Marketing and Social Media Coordinator

Ideastation Soluções Informáticas LDA.
01.2024 - Current

Life & NLP Coach and Hypnotherapist

DuLove Coaching and Retreats (Self-employed)
01.2021 - Current

Executive Assistant to the procurement director

Lek d.d (Novartis)
01.2019 - 06.2020

TV host/presenter & Executive Assistant to a TV Director/Manager

Pro Tv D.o.o
10.2017 - 08.2021

Fragrance Sales Specialist

Parfumerija Amour d.o.o
02.2017 - 01.2018

Holiday/ Travel Entertainment Coordinator & Animator

Supra Skupina d.o.o
08.2016 - 01.2020

Event Promotor

Zmešaj Si d.o.o
02.2016 - 04.2018

Brand ambassador and VIP events hostess

Pet Plus d.o.o
04.2014 - 08.2018

Seminar Assistant and Coordinator

En svet d.o.o
05.2011 - 05.2013

Master’s degree in Business and Entrepreneurship - Business Administration And Management

SEB LU (School of Economics And Business) - UNIVERSITY OF LJUBLJANA

Bachelor’s degree in Biology/ Biological Sciences - Biological And Physical Sciences

BIOTECHNICAL FACULTY - UNIVERSITY OF LJUBLJANA

High School -

GIMNAZIJA ŠKOFJA LOKA

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Ingrid Ulaga