Ingrid Valle
Los Angeles,CA
Summary
Pre-litigation Manager/ SI case Manager with over 20 years + of experience, driving revenue performance growth and client service excellence for established firm. Proven expertise in executing strategies, managing a department of 10-14 personnel. Organized and dependable team player who has been successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Looking for a position as a Pre-Litigation Manager, Office Manager or SI Case Manager.
Overview
24
24
years of professional experience
Work History
Pre-Litigation Manager/SI Case Manager
Javaheri & Yahoudai
01.2014 - Current
- Oversee the Pre-Litigation Department, which consists of the following: File Opener; Case Managers; Record Clerks; and Virtual Assistants.
- Implementing policies/procedures/protocols for the efficiency of workflow for all departments.
- Approve overtime, PTO, and vacation.
- Audit cases - Review findings with each team member to ensure the cases are updated, medical workup is accessed properly and the case is moving to the next stage in a timely manner.
- Conduct Interviews of potential new hires and provide feedback to Managing Partners.
- Train new Employees and supervise their work.
- Conduct verbal warnings or written warnings when necessary.
- Strictly handle SI/Catastrophic cases
- Analyze legal documents and identified pertinent issues for clients.
- Create and finalized contracts and other legal documents for clients.
- Counsel clients on potential outcomes of legal matters.
- Communicate with clients and collected information to research cases and prepare policy limit tender demands or Adjust to reserve letters.
- Receive intake package and work on cases before the physical file is received and/or the drop box file or litify matter is created
- Request and obtain necessary information to proceed with case, prepare letters to clients and adjusters when needed
- Set up property damage inspections and call in claims if needed
- Arrange doctor appointments for clients & uber/lyft if needed
- Work up all medical treatment & approve recommendations and/or procedures.
- Work with the litigation team, when cases are assigned to me for medical work up.
- Translations and Interpreting for Spanish speaking clients and/or office necessities
- Maintain and update, Litify, Excel master list and GFRD.
Litigation Specialist
McGee Lerer & Associates
07.2013 - 01.2014
- Prepare discovery, court filings, file, complete and meet deadlines.
- Respond to discovery
- Set up new files and send out sign up documents.
- Keep constant communication with clients.
- Prepare letters to clients, opposing counsel and/or adjusters.
- Call in claims, set up property damage inspections.
- Arrange doctor appointments for clients.
- Prepare billing statements for clients and keep client ledger up to date.
- Prepare internal/external breakdown, negotiate liens.
- Filing, faxing, copying, scanning.
- Trial Preparation
- Organized evidence, exhibits, motions and subpoenas to support cases and prepare for trial.
- Maintained litigation database and document organization for all litigation cases.
- Answered telephone and coordinated meetings and conferences.
- Investigated facts and law of cases, using pertinent sources to determine causes of action and to prepare cases.
- Assisted litigation attorneys with research, depositions, trial preparation, discovery and document drafts for court submittal.
Legal Assistant
Richard LeBell Morgan, Inc
01.2000 - 07.2013
- Prepare pleadings, court forms, file, complete and meet deadlines
- Prepare letters to clients, opposing counsel and/or adjusters
- Call in claims, set up property damage inspections
- Arrange doctor appointments for clients
- Prepare billing statements for clients and keep client ledger up to date
- Prepare checks with Quicken program
- Set up new files and send out sign up documents
- Trial Preparation
- Organized documents to manage paper and electronic filing systems of clients.
- Prepared and drafted correspondence and legal forms to maintain smooth communications.
- Filed court documents and legal pleadings with court clerk on behalf of attorneys.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Scheduled appointments, court appearances, and depositions.
- Responded to client inquiries to provide accurate legal advice and offer assistance.
- Contacted clients to schedule appointments and discuss progress of cases.
- Revised and finalized letters, briefs, and memos.
Education
Early Childhood Education
SMC College
Santa Monica, CA2013
Psychology
SMC College
Santa Monica, CA1998
Skills
- Bilingual, Microsoft Word; Word Perfect; Quicken; Lexis Nexis-
- Litify; Hot Docs; Abacus, Adobe Reader, Tritek Case Management
- Excel, CA Jury Instructions, Legal Solutions, Outlook, Chartsquad
- Chartswap, Metro reporting; Sharp Desk, transcribing, translating, filing
- And litigation work
Languages
Spanish
Native or Bilingual
Timeline
Pre-Litigation Manager/SI Case Manager
Javaheri & Yahoudai
01.2014 - Current
Litigation Specialist
McGee Lerer & Associates
07.2013 - 01.2014
Legal Assistant
Richard LeBell Morgan, Inc
01.2000 - 07.2013
Early Childhood Education
SMC College
Psychology
SMC College
Similar Profiles
Mahan NooriZadehMahan NooriZadeh
Goldsmithing , Silversmithing and Repairs at Mehdi JavaheriGoldsmithing , Silversmithing and Repairs at Mehdi Javaheri
Billy HannibleBilly Hannible
Volunteer at ARCVolunteer at ARC
Erica FrancoErica Franco
Coffee/Juice Bar Manager at Bristol FarmsCoffee/Juice Bar Manager at Bristol Farms