Ingrid Vega
Manassas,Virginia
Summary
Bilingual in English and Spanish. Eager to upskill, improve knowledge and experience in a company that offers career growth. Detail oriented with strong customer service experience. Effective at building and maintaining relationships with clients and exceeding their expectations to meet sales goals.
Overview
17
17
years of professional experience
Work History
Financial Technician
Prince William County Government
08.2016 - 03.2021
- Supported personnel on various complex bookkeeping and accounting problems.
- Handled payments and inquiries from general public and vendors.
- Ensured vendors had required insurance coverage needed to become registered and approved vendor.
- Gathered detailed financial data and perform advanced assessments for account adjustments.
- Coordinated adjustments with vendors and process purchase orders, invoices and insurance claims using SAP Financial system according to office procedures.
- Performed petty cash custodial duties.
- Prepared variety of accounting reports.
- Maintained ongoing communication with suppliers to promote timely delivery and payments.
- Looked through and interpreted requisition orders to understand specialized terms and requirements.
- Assisted in evaluating and analyzing offers received from suppliers and service providers to ensure best value.
- Exercised discretion when dealing with confidential and sensitive matters.
- Assisted with preparation of purchase orders and letters of agreement (LOA).
- Tracked payments by closely comparing purchase orders and contracts to delivered services and goods.
- Procured over $500,000 worth of goods and supplies while adhering to strict organizational policies yearly.
- Maintained complete documentation and records of all purchasing activities.
- Performed monthly reconciliation of open purchasing orders.
- Tracked inventory shipments and prepared spreadsheets detailing item information.
- Prepared and organized documents and financial records to deliver successful audits.
- Identified discrepancies on bills and coordinated with personnel from other companies to bring them to a resolution.
Assistant Manager
Jeanette's Bride N Boutique
06.2015 - 08.2016
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Assisted with planning schedules and delegating assignments to meet coverage and service demands.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Generated repeat over business through high quality customer service and responded to customer concerns with friendly and knowledgeable assistance.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Reviewed sales and gross profit reports to determine options for increasing market growth.
- Cross-trained staff motivating them to grow within.
- Handled problems arising with customers and unusual circumstances.
- Reviewed cash intake and deposit records, increasing accuracy and reducing discrepancies while keeping investors updated.
Finance Assistant
Fairfax County Public Schools
08.2005 - 02.2015
- Provided exceptional service to customers requiring assistance such as account questions.
- Performed various technical clerical tasks related to processing of Accounts Payable using FAMIS and SAP system.
- Assisted clients with questions regarding their accounts and use of our online scheduling system.
- Interpreted for non-English speaking clients that need assistance.
- Set up encumbrance documents in payment process using SAP/ FOCUS.
- Set up and maintain Bond files for leases, requisitions, payments etc.
- Collaborated in management of credit card accounts and card tracking for Accounts Payable Department.
- Corresponded with Principals and Finance Technicians when needed, about compliance with Procurement Card Regulations.
- Assisted in recovery of funds for fraudulent purchases made with FCPS procurement cards.
- Answered customer's questions and concerns regarding scheduling system of school facilities in School Dude program.
- Provided customer service to vendors with inquiries about status of payment, becoming approved vendor, and other concerns that arise in process of using SAP system.
- Knowledgeable in pertaining offices' bylaws and notices ensuring appropriate actions.
- Facilitated auditors with financial records and back up information when necessary.
- Participated in Supporting Success Program for Administrative Personnel to learn more about various departments, offices, and school functions of Fairfax County Public Schools.
Escrow Proessor Assistant
Universal Title
07.2004 - 08.2005
- Worked with team members, mortgage brokers, real estate agents and lending institutions to close real estate transactions with efficiency and accuracy in accordance to Real Estate Settlement and Procedures Act in fast paced environment.
- Collected buyer and seller information, payoff demands statements, judgments and tax lien information.
- Reviewed and explained HUD-1 settlement statement to clients and answered any concerns or questions that emerged.
- Prepared estimated closing statements for buyer and seller.
- Communicated requirements and title exception information to clients.
- Followed industry standard escrow procedures and maintain awareness of regulations governing escrow process.
- Assisted buyers with selection of Title Insurance as needed.
- Prepared documents for closing and handled complete disbursement and follow up of escrow transactions.
- Managed real estate closing process in compliance with applicable standards and legal requirements.
- Maintained and organize records with sensitive client case information.
Education
Associate of Arts - Business Administration
Northern Virginia Community College
Annandale, VAReal Estate Courses For Realtors - VA Sales Associate
Mosely Real Estate School
Vienna, VASkills
- Ability to Obtain Valid Property and Casualty Insurance License Within 90 days
- Motivated and Managed 5 Person Sales Team
- Intercompany Reconciliations
- Telephone Etiquette
- Process Efficiency Improvement
- Effective Project Completion
- Over Three years of Sales Experience
- Experience in SAP financial system
- Ability to Stay Current in Policies and Procedures for Best Business Practices
- Experience Building and Maintaining Client Relations
- Financial Recordkeeping
- Interpersonal and Verbal Communication with Customers and Team Members
- Handling Confidential Client information
- Third-Party Collaboration
- Proactive and Self-Motivated
Languages
Spanish
Native or Bilingual
Timeline
Financial Technician
Prince William County Government
08.2016 - 03.2021
Assistant Manager
Jeanette's Bride N Boutique
06.2015 - 08.2016
Finance Assistant
Fairfax County Public Schools
08.2005 - 02.2015
Escrow Proessor Assistant
Universal Title
07.2004 - 08.2005
Associate of Arts - Business Administration
Northern Virginia Community College
Real Estate Courses For Realtors - VA Sales Associate
Mosely Real Estate School
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