Ingrid Wilfong
Hickory,NC
Summary
Accomplished Sew Inspection Lead at William Sonoma, enhancing product quality through strategic inspection processes and mentoring junior inspectors. Leveraged advanced tools for precise reporting, driving impactful operations improvements. Proven expertise in quality control and effective communication, fostering collaboration and problem resolution. Achieved a 20% reduction in defects, aligning with employer-desired standards.
Experienced with leading inspection teams and maintaining high-quality standards in manufacturing environments. Utilizes analytical skills and attention to detail to identify issues and implement effective solutions. Knowledge of regulatory requirements and best practices ensures consistent product quality and compliance.
Detail-oriented, hardworking and team player committed to collaborating and working cross-functionally to meet all milestones and schedules.
Overview
11
11
years of professional experience
Work History
Sew Inspection Lead
William Sonoma
03.2023 - Current
- Led inspection teams to ensure compliance with quality standards and specifications.
- Developed and implemented inspection processes to enhance product quality and reduce defects.
- Trained and mentored junior inspectors on best practices for quality assurance and safety protocols.
- Conducted detailed audits of inspection procedures, identifying areas for improvement and implementing corrective actions.
- Collaborated with cross-functional teams to address quality issues and facilitate continuous improvement initiatives.
- Utilized advanced inspection tools and software to streamline workflows and improve accuracy in reporting.
- Reviewed and analyzed inspection data, providing insights to drive strategic decision-making for product development.
PD Administrative Assistant
Williams-Sonoma
09.2016 - 08.2022
- Coordinated daily office operations to ensure efficient workflow.
- Managed scheduling for meetings and appointments, optimizing team availability.
- Processed incoming correspondence, prioritizing urgent requests effectively.
- Maintained accurate records and files, enhancing information retrieval processes.
- Developed and implemented office procedures to improve operational efficiency.
- Collaborated with cross-functional teams to support corporate initiatives effectively.
Gerber Operator
William Sonoma
09.2014 - 08.2016
- Operated machinery to ensure efficient production and adherence to quality standards.
- Coordinated workflow among team members to optimize operational efficiency and reduce downtime.
- Conducted routine inspections of equipment, identifying issues and facilitating timely repairs.
- Implemented safety protocols, ensuring compliance with workplace safety regulations and reducing incidents.
- Trained new operators on machine operation and safety procedures to enhance team performance.
- Streamlined production processes, resulting in improved cycle times and reduced waste.
Education
High School Diploma -
Bunker Hill High School
Claremont NCNo Degree -
Winston-Salem State University
Winston-Salem, NCSkills
- Quality control
- Mentoring
- Quality standards
- Operations impact
- Inspection reporting
- Report writing
- Corrective action planning
- Computer skills
- Effective communication
- Problem resolution
- Teamwork and collaboration
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Improved inspection accuracy by adopting modern standards and technologies.
Timeline
Sew Inspection Lead
William Sonoma
03.2023 - Current
PD Administrative Assistant
Williams-Sonoma
09.2016 - 08.2022
Gerber Operator
William Sonoma
09.2014 - 08.2016
High School Diploma -
Bunker Hill High School
No Degree -
Winston-Salem State University