Summary
Overview
Work History
Education
Skills
Languages
References
Languages
References
Timeline
Generic

Ingrid A. Garcia

Chicago,IL

Summary

Passionate, goal oriented individual with solid customer service experience. seeking a stimulating and rewarding work life, where I can utilize my ability to generate new business and expand my work experience.

Overview

6
6
years of professional experience

Work History

Receptionist

H.D Medical Center
Chicago, IL
06.2023 - 02.2024
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled and confirmed appointments.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Updated and recorded customer or client information to maintain accounts.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.

Clerk

Garrett Popcorn Shop
Chicago, IL
03.2021 - 02.2022
  • Operated cash register to process payments for purchases.
  • Greeted customers and provided excellent customer service.
  • Followed proper food handling procedures according to company policies and health code regulations.
  • Prepared items for display cases, while adhering to safe food handling protocols.

Cashier

Just Salad
Chicago, IL
02.2020 - 05.2020
  • Provided welcoming and engaging customer service. reconcile cash and charged sales with shift manager to verify accuracy.
  • maintained food quality and ensured store was clean, presentable, and fully stocked at all times.
  • Answered customer questions and provided store information.

Passenger Service Assistant

Prospect Airport Services
Rosemont, IL
06.2018 - 01.2019
  • Assisted passengers in obtaining boarding passes, seat assignments, and baggage tags.
  • Provided wheelchair assistance to disabled passengers as needed.
  • Assured all passengers arrived to their correct connecting flights, gate, or terminal on time.
  • Trained to work in airport lobby assisting passengers upon arrival.

Education

High School, Aspira Antonia P.
08.2017

Skills

  • Ability to Multitask
  • Communication Skills
  • Fast Learner
  • Communication
  • Microsoft Excel
  • Computer Skills
  • Data Entry
  • Scheduling
  • Mail Handling
  • Positive and Professional

Languages

  • English
  • Italian
  • Spanish

References

References available upon request

Languages

Spanish
Native/ Bilingual
Italian
Professional
English
Native/ Bilingual

References

References available upon request.

Timeline

Receptionist

H.D Medical Center
06.2023 - 02.2024

Clerk

Garrett Popcorn Shop
03.2021 - 02.2022

Cashier

Just Salad
02.2020 - 05.2020

Passenger Service Assistant

Prospect Airport Services
06.2018 - 01.2019

High School, Aspira Antonia P.

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Ingrid A. Garcia