Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ingrid Maria Trujillo Dolmus

Austin,TX

Summary

Dynamic Lobby Attendant with Compass Group Management, excelling in guest relations and area organization. Proven ability to enhance customer satisfaction through effective information dissemination and conflict resolution. Committed to maintaining a welcoming environment while ensuring operational efficiency. Recognized for consistently delivering exceptional service and fostering positive guest experiences.

Overview

7
7
years of professional experience

Work History

Lobby Attendant

Compass Group Management
Austin, TX
01.2024 - Current

Atender a los huesped, brindar informacion, mantener el area del lobby limpia, organizada y resolver consulta

Cashier

CASA VISION, GRUPO INVERCASA S,A
MANAGUA, NICARAGUA
09.2018 - 05.2019
  • Followed company security procedures for handling large sums of money.
  • Answered customer questions and provided information.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.

Education

Graduate Certificate - LIC. BANCA Y FINANZAS

UNAN-RUCFA
NICARAGUA
02-2018

Some College (No Degree) - Windows, Office E Internet, Excel

CEFNIH-SB
NICARAGUA

Skills

  • Lobby management
  • Guest relations
  • Information dissemination
  • Area organization
  • Customer service
  • Conflict resolution

Timeline

Lobby Attendant

Compass Group Management
01.2024 - Current

Cashier

CASA VISION, GRUPO INVERCASA S,A
09.2018 - 05.2019

Graduate Certificate - LIC. BANCA Y FINANZAS

UNAN-RUCFA

Some College (No Degree) - Windows, Office E Internet, Excel

CEFNIH-SB
Ingrid Maria Trujillo Dolmus