Summary
Overview
Work History
Education
Skills
Timeline
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Ingris Yolanda Ramirez

Suwanee,GA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate with strong organizational skills eager to help team achieve company goals.

Overview

5
5
years of professional experience

Work History

Patient Access Representative

Northside Hospital Forsyth
04.2023 - Current
  • Improved patient satisfaction by efficiently registering patients and verifying insurance information.
  • Maintained accurate patient records with diligent data entry and attention to detail.
  • Contributed to a positive work environment by consistently providing exceptional customer service to both patients and colleagues.
  • Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
  • Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.

Invoice Specialist and Bookeeper

Alfaro Handyman LLC
05.2020 - Current
  • Prepared and mailed invoices to customers, processed payments and documented account updates.
  • Investigated and incorporated improved strategies to capture billing data and efficiently process invoices.
  • Minimized paper output by processing 100% of invoices digitally.
  • Reconciled weekly time captures and pay rates for government accounts.

Medical Office Receptionist

Medico Familiar Inc.
06.2021 - 04.2023
  • Welcomed patients and visitors per day via telephone and in person.
  • Maintained patient databases and updated information in alignment with HIPAA protocols.
  • Pulled charts and prepared for nurse and doctor assessment.
  • Maintained records by recording, obtaining and updating personal and financial information.
  • Reviewed and sent medical records to other physicians upon request.
  • Filed and retrieved patient records for provider.
  • Entered procedure codes and diagnosis codes into medical billing software.
  • Handled office inventory by ordering new supplies and scheduled equipment services and repairs.

Receptionist Clerk

OM Granite
04.2021 - 06.2021
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Analyzed buildings to prepare estimates for countertop work.
  • Analyzed designs and performed accurate cost analysis.
  • Conducted site visits and provided recommendations and informed advice regarding site viability.

Retail Supervisor

PINK By Victoria's Secret
11.2018 - 06.2021
  • Processed exchanges, refunds and team member purchases to keep cashiers focused on efficiently checking out regular customers.
  • Trained and oriented associates to maximize team performance.
  • Oversaw continuous floor maintenance and recovery efforts, keeping displays and shelves customer-ready and professionally presented.
  • Coordinated merchandising displays, signage and sales enablement.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.

Education

Bachelor of Arts - Interior Architecture

Georgia State University
Atlanta, GA
12.2025

Skills

  • Office Operational Efficiency
  • Organization and Time Management
  • Interpretation and Translation Services
  • Fluent English/Spanish Speaking
  • Moderate French Speaking

Timeline

Patient Access Representative

Northside Hospital Forsyth
04.2023 - Current

Medical Office Receptionist

Medico Familiar Inc.
06.2021 - 04.2023

Receptionist Clerk

OM Granite
04.2021 - 06.2021

Invoice Specialist and Bookeeper

Alfaro Handyman LLC
05.2020 - Current

Retail Supervisor

PINK By Victoria's Secret
11.2018 - 06.2021

Bachelor of Arts - Interior Architecture

Georgia State University

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Ingris Yolanda Ramirez