Inias Junior Felix
Fort Worth,TX
Summary
Field Superintendent with extensive leadership experience in field service operations and logistics. Demonstrates expertise in enhancing technician performance and customer satisfaction while ensuring safety and operational efficiency. Google-certified in Project Management and Data Analytics, integrating hands-on leadership with data-driven strategies.
Overview
18
18
years of professional experience
Work History
Field Superintendent
Schindler Elevator Corporation
Fort Worth, USA
06.2026 - Current
- Lead field technicians responsible for maintaining and repairing elevator systems across assigned territories.
- Coordinate technician schedules, workloads, service routes, and material availability to maximize productivity.
- Conduct field visits to reinforce quality standards, safety compliance, and operational excellence.
- Coach technicians through mentoring, performance feedback, and day-to-day leadership.
- Led daily field service operations, ensuring customer satisfaction, technician performance, operational efficiency, and adherence to company safety standards.
- Built strong customer relationships by resolving service concerns and delivering timely operational support.
- Collaborate with Operations Managers, warehouse personnel, sales representatives, and project teams.
- Provided after-hours operational support, upholding Schindler's commitment to customer satisfaction.
Warehouse Operations Coordinator
Schindler Elevator Corporation
Fort Worth, USA
01.2020 - 06.2026
- Promoted into leadership after establishing a reputation for operational excellence, reliability, and collaboration.
- Coordinated procurement, receiving, staging, and distribution of critical materials to streamline operations.
- Managed inventory for elevator installation and service projects, ensuring timely availability of materials.
- Reduced operational delays through proactive inventory planning.
- Partnered with Field Superintendents to enhance project execution and address operational challenges.
- Built trusted relationships with technicians, vendors, and operational leadership.
Driver
Stevens Transport
01.2019 - 01.2020
- Operated long-haul trucks, ensuring on-time deliveries across designated routes to meet customer expectations.
- Conducted pre-trip inspections to uphold vehicle safety and compliance standards.
- Managed logbooks and electronic records, ensuring accurate tracking of driving hours for compliance with regulations.
- Coordinated pick-up and drop-off schedules, enhancing communication with dispatchers to optimize logistics.
Warehouse Associate
M&W Wholesale Distributions
01.2017 - 01.2019
- Picked and packed orders accurately, ensuring timely delivery to clients.
- Operated forklifts and pallet jacks for efficient inventory movement.
- Organized warehouse layout to maximize space utilization and improve accessibility for efficient order fulfillment.
- Inspected products and processed inventory into system promptly upon receipt of shipments to ensure accurate stock levels.
- Maintained cleanliness and safety standards throughout warehouse environment.
- Collaborated with team members to streamline daily operations and enhance workflow efficiency.
Warehouse Officer
J/P Haitian Relief Organization
01.2009 - 01.2015
- Coordinated shipment schedules, ensuring on-time delivery of supplies and materials to support operations.
- Streamlined inventory organization and storage to enhance retrieval speed and distribution accuracy.
- Trained new staff on warehouse procedures and safety protocols, improving onboarding experience and compliance awareness.
- Conducted regular inspections to uphold safety standards and compliance regulations.
Education
Bachelor of Science - Accounting
Université de Port-au-Prince
Skills
- Field operations management
- Operational leadership
- Service optimization
- Project coordination
- Operational excellence strategies
- Customer management
- Team development and training
- Workforce planning and scheduling
- Inventory control and management
- Vendor relationship management
- Safety leadership initiatives
- Operational data analysis
- Continuous improvement
- Cross-functional collaboration skills
- Conflict resolution
- Construction project management
Leadership Highlights
- Promoted from Warehouse Associate to Field Superintendent at Schindler Elevator Corporation.
- Trusted to supervise field operations and support customer-facing service activities.
- Recognized for building strong relationships across customers, technicians, warehouse operations, and leadership.
- Known for accountability, professionalism, and operational problem solving.
Core Leadership Strengths
- Operations Leadership
- Field Operations
- Service Operations
- Project Coordination
- Team Development
- Customer Relations
- Safety Leadership
- Operational Excellence
- Scheduling & Workforce Planning
- Inventory Management
- Vendor Management
- Conflict Resolution
- Continuous Improvement
- Cross-functional Collaboration
- Google Project Management
- Google Data Analytics
Professional Development
- Google Project Management Professional Certificate
- Google Data Analytics Professional Certificate
- Logistics Management
- Procurement & Delivery Systems
Timeline
Field Superintendent
Schindler Elevator Corporation
06.2026 - Current
Warehouse Operations Coordinator
Schindler Elevator Corporation
01.2020 - 06.2026
Driver
Stevens Transport
01.2019 - 01.2020
Warehouse Associate
M&W Wholesale Distributions
01.2017 - 01.2019
Warehouse Officer
J/P Haitian Relief Organization
01.2009 - 01.2015
Bachelor of Science - Accounting
Université de Port-au-Prince