Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Inna Antonova

Bethpage,NY

Summary

Dynamic Customer Service Supervisor at Bagels & Deli, recognized for enhancing service quality through effective problem-solving and team collaboration. Successfully resolved escalated issues, significantly boosting customer satisfaction. Skilled in multitasking and organization, I fostered a positive work environment that empowered employees and improved overall team performance.

Overview

2
2
years of professional experience

Work History

Customer Service Supervisor

Bagels & Deli
03.2023 - 08.2025
  • Promoted a positive work environment through open communication channels, fostering team collaboration and high morale.
  • Collaborated with other departments to address recurring customer concerns, improving overall service quality.
  • Coached employees through day-to-day work and complex problems.
  • Improved customer satisfaction by addressing and resolving escalated issues promptly and professionally.

Education

GED -

Med School UKGM
05-2021

Skills

  • Problem-solving
  • Time management
  • Customer service
  • Multitasking and organization
  • Training and mentoring

Languages

English
Full Professional
German
Full Professional
Russian
Full Professional

Timeline

Customer Service Supervisor

Bagels & Deli
03.2023 - 08.2025

GED -

Med School UKGM