Dynamic HR & Operations Coordinator skilled in full-cycle recruitment, benefits administration, and onboarding process. Excel in implementing HR policies, federal and state regulations. Enhancing employee performance through targeted training programs. Adept at using Workday, Paycor and ICIMS. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
HR & Operations Coordinator
Veterans Management Services, Inc.(VMSI)
04.2025 - Current
Supporting a federal government contractor and manage core HR and operational functions throughout the employee lifecycle-including Onboarding, New Hire Orientation, Offer letters.
Managed benefits administration, addressing employee inquiries and assisting employees with enrollment .
Implemented HR policies and procedures, ensuring compliance with federal, state, and local employment laws by staying up-to-date on regulations and updating policies accordingly.
Collaborated closely with payroll department on employee-related transactions to ensure accurate and timely processing of payments.
Implemented training programs to develop employee skills, resulting in increased productivity and performance levels.
Maintained human resources information system and kept employee files up to date and accurate.
Insure compliance and federal and state regulations (I-9, E-Verify, COBRA, unemployment)
Maintain accurate records in Paycor and Employee Navigator,
Oversee HRIS management, user access in Office 365 and TIS, policy development, employee communication.
Arranging travel arrangements through the organization.
Send Termination packages and conduct exit interviews.
Human Resources Assistant
Sandy Spring Bank
01.2023 - 04.2025
Source and screen qualified candidates for various bank positions
Implement sourcing strategies including leveraging social media platforms, professional networks, resulting in an expanded candidate pool and increased quality of applicants
Build and maintain strong relationships with hiring managers to understand their talent requirements and align recruitment efforts with business objectives
Manage the applicant system to streamline recruitment workflows, enhancing the candidate experience, and improving data accuracy and reporting
Verify the completion of new employee I-9 forms and validity of documentation
Assist employees with the activation and termination of their NMLS IDs (Nationwide Multistate Licensing System)
Provide executive assistance and administrative support including calendar management, meeting coordination and preparation for C- Suite
Correspond with candidates, scheduled interviews, tracked employee data and sent offer letters
Manage the background check and verification of employment processes
Assist with iCIMS recruiting software integration by entering job aids into the system
Screened applicant resumes and coordinated both phone and in-person interviews.
Senior Project Manager
Kitchen Collective
04.2022 - 01.2023
Translated CEO's business priorities int clear initiatives that achieved company goals
Improved the operating efficiency of the company by supporting the CEO ans ensuring follow-up on the next steps for project deliverables through resolution
Managed, planned and facilitated executive meetings in partnership with Executive stakeholders ensuring that CEO has key information to cover agendas and discussion, with the implementation of minutes, action items and following up as appropriate
Supported cross-functionally with core team leaders, including Operations, Technology, Finance, Marketing and Culinary Leadership
Manage new restaurant concepts from inception to opening
Internet Sales Representative and Customer Service
Joyce Koons Honda -Buick GMC
03.2021 - 03.2022
Generated sales opportunities through the internet, outbound calls, and emails
Scheduled meetings with interested customers and expedited their sales experience with prepared sales and financial documents
Learned all product specifications, comparisons, pricing and promotions, as well as competitive makes and models
Supported potential, new, current, and past customers with answering questions and requests, troubleshooting minor problems, and addressing complaints
Worked with multiple software applications and tools to gather sales information to support customer inquiries
Licensed Real Estate Broker and Property Manager at Veterans Realty Services And Property ManagementLicensed Real Estate Broker and Property Manager at Veterans Realty Services And Property Management
EEO Specialist, EEO Counselor at Office of Veterans Affairs, Office of Resolution ManagementEEO Specialist, EEO Counselor at Office of Veterans Affairs, Office of Resolution Management