Inna Gerstenberg
Lansing,MI
Summary
Summary of my skills and experience. Dependable, hard-working, loyal person seeking a team building and learning environment. Detail oriented in observing and reporting any changes Customer service-focused, logical problem-solving, with excellent interpersonal communication skills Committed to ensuring patient safety and comfort
Overview
6
6
years of professional experience
Work History
Certified Nursing Aide(CNA)
Medilodge of East Lansing
03.2024 - Current
- Duties: Assist with daily living activities (bathing, dressing, grooming, toileting). Monitor and record vital signs (temperature, blood pressure, pulse). Observe and report changes in patient conditions. Ensure patient comfort and safety (mobility, positioning). Document patient information and care details. Assist with feeding and hydration. Collaborate with nurses and healthcare team on care plans. Support with basic medical procedures and wound care. Provide emotional support and companionship. Follow infection control protocols.
Front Desk Receptionist
Courtyard by Marriott
09.2023 - 12.2024
- Duties: Greeting customers, answering phone calls, processing reservations, cancellations and other requests. Maintain accurate records of guest transactions. Handle cash, credit cards and other forms of payment. Provide excellent customer service. Knowledge of Fosse system
Secretary
Boomers Rock Media LLC
03.2020 - 08.2023
- Duties: Front-end customer service professional, answering phone calls, responding to emails, setting appointments, and following office procedures. Using computer systems and software including Microsoft Word, Microsoft Excel, and Microsoft Outlook. Familiar with computer operating systems including Windows and Linux, with experience in logical problem-solving and the use of Binary Code.
Education
Associate Degree -
St. Clair County Community College
High School Diploma - undefined
Algonac High School
Skills
- Patient Care
- Attention to Detail
- Problem Solving
- Empathy & Compassion
- Infection Control
- Patient Mobility Assistance
- Time Management
- Teamwork
- Communication
- Vital signs monitoring
- Geriatric care
Timeline
Certified Nursing Aide(CNA)
Medilodge of East Lansing
03.2024 - Current
Front Desk Receptionist
Courtyard by Marriott
09.2023 - 12.2024
Secretary
Boomers Rock Media LLC
03.2020 - 08.2023
High School Diploma - undefined
Algonac High School
Associate Degree -
St. Clair County Community College