Inna Minkina
Brooklyn,NY
Summary
Accomplished Assistant Manager with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Super Stop And Shop
04.2016 - 11.2023
- Assisted pharmacists in dispensing medications, accurately measuring, counting, and labeling prescriptions.
- Conducted inventory management, including stock rotation, ordering, and maintaining appropriate levels of pharmaceutical supplies.,
- Interacted with customers to provide information on prescription medication, dosage instructions, and potential side effects.
- Followed safety protocols and regulatory guidelines to ensure compliance with pharmacy laws and regulations.
- Collaborated with healthcare professionals and insurance providers to facilitate prescription processing and billing procedures.
Cashier
Super Stop And Shop
04.2016 - 11.2023
- Processed customer transactions efficiently and accurately using POS systems, handling cash, credit, and electronic payments.
- Provided exceptional customer service by addressing inquiries, resolving complaints, and ensuring a positive shopping experience.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Demonstrated strong attention to detail and adherence to company policies and procedures.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Prevented loss by vigilantly monitoring potential theft or fraud situations instore.
Assistant Manager
Payless Shoesource
05.2010 - 09.2013
- Provided leadership and guidance to store staff, including training, scheduling, and performance evaluation.
- Assisted in inventory management, merchandise display, and sales promotions to optimize store profitability.
- Resolved customer issues and complaints promptly and professionally, ensuring high levels of customer satisfaction.
- Implemented store policies and procedures to maintain a safe and productive work environment.
- Collaborated with upper management to achieve sales targets, meet operational goals, and enhance customer engagement.
- Worked in many stores in the district throughout the week to make sure they were not short staffed.
- Attended work meetings to go over losses and sale promotions for the following month.
Daycare Assistant
Kings Bay Day Care Center
05.2007 - 01.2010
- Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
- Assisted in maintaining a safe and healthy environment, ensuring cleanliness and proper supervision of children.
- Provided lunchtime assistance to monitor children, assist with eating and serve food.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Taught children to organize toys, wash hands, and share by leading by example.
- Monitored daily sign-in/sign-out logs for accurate attendance tracking, helping to maintain a secure and orderly facility.
- Supported the emotional well-being of children by providing nurturing care and addressing individual needs.
- Coordinated engaging arts-and-crafts projects for students to express their creativity while developing fine motor skills.
- Created engaging sensory-based activities that stimulated cognitive development in young learners.
- Collaborated with lead teacher to develop daily schedules, lesson plans, and curriculum for diverse age groups.
- Provided support and guidance to children in conflict resolution.
- Encouraged children's emotional and social development.
Education
Bachelor of Arts - English Literature
Brooklyn College
Brooklyn, NY06.2012
High School Diploma -
James Madison High School
Brooklyn, NY06.2008
Skills
- Customer Service
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Team motivation
- Staff Training and Development
- Workload Management
- Employee Scheduling
- Confidentiality and HIPAA
- Insurance Billing
- Medication Dispensing
- Insurance Verification
Accomplishments
- Gained admission to Pharmacy Technician University pharmacist tech program.
Languages
Russian
Native or Bilingual
Spanish
Professional Working
Certification
Google Ads Display Certificate
Additional Information
Wpm: 60
Timeline
Pharmacy Technician
Super Stop And Shop
04.2016 - 11.2023
Cashier
Super Stop And Shop
04.2016 - 11.2023
Assistant Manager
Payless Shoesource
05.2010 - 09.2013
Daycare Assistant
Kings Bay Day Care Center
05.2007 - 01.2010
Bachelor of Arts - English Literature
Brooklyn College
High School Diploma -
James Madison High School
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