Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Awards for exceptional leadership, exceeding job requirements achieving extra mile.
Languages
Timeline
Generic

Inna Vestal

Houston

Summary

Strong accountability and project leadership skills, fluent in Business Required Documentation (BRD). Archived leadership in communication of Waterfall and Agile methodologies. Proficient in developing KPI dashboards and performance metrics to measure success. Ability to multitask, take direction, handle stringent test deadlines, accept and deliver in challenging environments. I stepped in to analyze the orders, cross-referencing SAP data, EDI transactions, and internal reports to locate the error. Excellent organizational skills and natural flexibility in handling daily routines and surprises. Proven adaptability in fast-paced environments. Showcasing a passion for achieving growth both personally and within the team. Over 10 years in Downstream Oil and Gas, and Natural Gas Liquid operations as a business data analyst, and quality assurance tester, skilled in all phases of software development life cycle (SDLC) and testing methodologies. Proficient in defect tracking, test case preparation, execution, and reporting status with independent decision-making capabilities. Self-motivation and ability to work well with others. US Citizen.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Board Director

Glory and Gratefulness Corporation (501c3)
02.2014 - Current
  • Lead initiatives to support refugees in the USA and Ukraine, helping them adapt to life transitions.
  • Organize donation events providing essential aid, including food, clothing, and financial support.
  • Collaborate with businesses and organizations to expand outreach and impact.
  • Actively seeking volunteers and support to develop new fundraising and donation initiatives.

Technical Analyst | Team Lead

META/Facebook AI
10.2021 - 03.2025
  • Resolved gaps in protocols and regular meetings and participated in stand-ups with Designers, Developers, and Product Owner to drive digital application initiatives.
  • Developed a Team, Lead with other QA Engineers, implemented workflow in SDLC, Defect Life Cycle, and Retrospective analysis while demonstrating initiative and supervising training sessions for new team members.
  • Increased Data Consultant quality on-task triage. Audit task collaboration working with multiple teams and different departments in size of up to 15 - 20 representatives per team.
  • Computer Science implements root cause analysis of issues and trains teams, focusing on corrective action and development of the team, enhancing performance management processes and unique tags, priority labels, and severity for each department. Such as onboarding, technology support, procurement, accounting, contract, and legal teams.
  • Work on decomposing AI project to help on quick questions and answer features for 3rd party Contract Support Team.

Software QA Engineer

Test Pro
03.2020 - 10.2021
  • Responsible for implementing and executing test plans and preparing test cases and test suits.
  • Performed Exploratory, Functional, Usability, Smoke, API, Regression, GUI, e2e, Database Validation Testing, and Knowledge Sharing.
  • Localizing issues for Developers using Chrome Dev tools.
  • Performed GET, POST, PUT, DELETE, and PATCH methods using Postman.
  • Analyze, debug, and report product defects and work with the team to prioritize and resolve them.
  • Develop SQL queries/procedures for database and backend testing using MariaDB.
  • Effective collaboration with cross-functional team development.
  • Measure to reduce frequency of defects and streamline contract and technical debugging processes.
  • Facilitated and maintained collaboration environment for QA team through Google cloud services (Google Drive, Google Docs Suite)

Data Analyst, SAP Cleanup, Customer Support

Siemens Energy, Inc. Rolls Royce AGT Turbines at Dresser-Rand Plant
03.2020 - 10.2021
  • Focus on SAP cleanup and customer support, demonstrates blend of technical, analytical, and client-focused skills.
  • My role focused on improving on-time delivery (OTD), and key performance indicators (KPIs) while ensuring data accuracy and efficiency across multiple teams, while demonstrating commitment to continuous improvement.
  • Managed and analyzed weekly "Open Order Reports" for senior management, Customer Service Representatives (CSR), and Procurement teams, enabling faster operations and better decision-making and improving the order-to-delivery process.
  • Identified and addressed gaps in SAP and Electronic Data Interchange (EDI) processes, which improved system accuracy and helped eliminate errors that impacted order processing and delivery timelines, showcasing accountability for outcomes.
  • Built strong client relationships by actively listening to needs, resolving issues efficiently, and maintaining a positive attitude in challenging situations. Successfully implemented invoice uploading processes in ARIBA and the OI Portal, streamlining the claims and invoicing process.
  • By driving the cleanup of SAP data and enhancing system processes, I played a pivotal role in ensuring consistent KPI performance and boosting revenue for the Canadian territory.

SAP Data Analyst in Operation, OTC CSR Lead

Calumet Specialty Product Partners LP
11.2016 - 03.2020
  • Operation Customer Service and Support CSR Team in operation, sales support, and vendor onboarding transactions.
  • Internal Audit and Business Analysis Lead to identifying and resolving gaps in Supply Chain flow post-SAP implementation.
  • Working with SAP Manual Application Tester to clean up SAP of human errors, improved sourcing activities for KPI, and validated EDI's WIP order paperwork process.
  • Developed client relationships at all levels, displayed excellent listening skills, and maintained a positive attitude in the face of adversity, motivating the team consistently.
  • Demonstrated problem-solving skills and attention to detail while overseeing the quality management process, ensuring performance management standards were met.
  • Develop and update weekly KPI metrics to ensure alignment with performance standards.
  • Apply new approaches to resolve gaps in the operation process, focusing on efficiency.

Int'l CSR in Sales of Tubular Running Service to Customers

Weatherford International
06.2014 - 11.2016
  • Account Coordinator to manage high-value quotes, stock availability, and sales orders.
  • Collaborated with Technician - quality control various departments for seamless order processing.
  • Working with various departments, such as Billing, Quality Control, Engineering, Tractability Team (Document Control), Logistics, and Customs (TCG-Trade Compliance Group).
  • Operate complex activities to maintain records and required reports, prepare formal Quotes, SOA-Sales Order Acknowledgment, and SOWs Renewals.
  • Managed multi-million worth of Customer RFQ and Orders for 25-35 Regions, including sanction verification of ECCN and Harmonized Codes to meet Customs standards on orders.
  • Under limited supervision, assist Customers with multimillion-value quotes, working on stock availability, forecasting, placing orders, providing pricing, and delivery L/T.
  • Monitoring new changes on Customer Claims, new Engineering projects, ECN, NCR, RR-Routing Request changes, and (if required) following up with internal or external Customers to meet their Project expectations and on-time deliveries

Production Master Planner

Geospace Technologies Inc.
04.2012 - 05.2014
  • Managed and coordinated production activities to meet customer delivery promises and expectations.
  • Expedited open work orders and ensured timely procurement of materials to complete production schedules.
  • Collaborated with Project Management Supply Chain Management on forecast planning and open work orders to optimize production efficiency.
  • Worked with Procurement Teams to guarantee on-time delivery of manufactured components in alignment with MRP requirements for onshore and marine geophones.
  • Provided accurate lead times and delivery commitments to end users to maximize customer satisfaction while minimizing inventory costs.
  • Developed and maintained a weekly production schedule for top 10 manufacturing lines.
  • Proactively identified and expedited shortages on open work orders to meet sales deadlines.
  • Quoted delivery dates for new sales requests, ensuring feasibility based on current production capacity.

PDDM Project Manager | Document & License Control

CISCO Boiler Service Co., Inc.
08.2009 - 04.2012
  • Managed project-critical documents, including O&I technical manuals, manufacturing record books, technical passports, export certificates, and customs compliance.
  • Developed and maintained a web portal ("e-room") for secure document exchange, collaborating with Developers and Scrum/Technical Masters to optimize UI and upload manuals for Inspectors and Technicians.
  • Point of Contact (POC) on data transfer, handling upload, download, update, and replacement of technical documentation such as GA Drawings, ISO 9001 / ASME / GOST Certificates, and Boiler Manuals for offshore start-up and maintenance.
  • Maintained document control flow & material management across ExxonMobil and Saipem branches in Kazakhstan, Milan (Italy), and London (U.K.), ensuring seamless project coordination.
  • Working with electrical and mechanical teams, translated and consolidated QC Certificates of Conformance, ensuring alignment with ASME and GOST standards (Russia & Kazakhstan).
  • Developed test plans, test cases, scenarios, and traceability matrices to ensure proper business compliance and smooth document exchange.

Material Specialist | Contract Management | Document Control

Fluor Corporation
02.2008 - 08.2009
  • Successfully coordinated 35 high-value contracts ($8M–$26M+), resolving logistics and procurement challenges.
  • Served as a key problem solver & primary liaison between clients and suppliers, ensuring smooth communication and issue resolution.
  • Earned recognition & awards for exceptional leadership, exceeding job requirements, and achieving extra milestones assisting with special projects.
  • Prepared weekly reports and agendas for upper management, prioritizing orders and supporting translation efforts for kick-off meetings and conference room teleconferencing.
  • Developed and updated the “Expediting Plan” for a large-scale petrochemical refinery project in Nizhnekamsk (Tat Neft, Tatarstan).
  • Managed material management targets and goals and data preparation.
  • Analyzed equipment packages and contract traceability, ensuring liquidated damages compliance and on-time delivery.
  • Handling highly sensitive contracts for the top 10 suppliers, ensuring accuracy through expert translation and interpretation.

Education

Associate of Science - QA Engineering

Test Pro Bootcamp
San Diego, CA
10-2021

Bachelor of Science - Higher Economic Education

International Academy of Science, Institute in Management, Business, And Law
Slaviansk Ukraine
06-1997

Skills

  • Operating System: MacOS, MS Windows
  • Test Tools: JSON, Jira, Zephyr, Confluence, Postman, DBeaver, MariaDB, Chrome Dev Tools, Proficient in Excel Pro, PowerBi, metrics, analysis, working in Pivot, Dashboards, Microsoft Power BI, VLOOKUP, mass data conversion, Visio
  • Database: MySQL, Oracle, JDE, ERP, SAP module

  • Web Platforms: Google Cloud Platform, Cloud Platform, Meta Workplace
  • Writing skills: Fabrication, Progress Reports, Manual Testing, Test Processes, Volume Testing, SAP Testing, Create Test Cases, Test Suites on Applications, Test Plans, Test Data, Test Scenarios, Test Strategies, Software Tests, Test Director, Test Scripts, Test Execution, Status Reports, Mind Maps, KPI report Development, Scanning Formulas, Excel, PowerBi, Network BPI, Data Visualization, Assessments Verification, and Business Processes Written, Business Process Procedures and manuals, Scheduling, Problem-solving skills, and Training
  • Other: Supply Chain Operation, General Office tools, PowerPoint, MS Word Office Applications, Microsoft Office Suite, Document Management, Business Understanding, General Office Working, Microsoft Applications, Commercial Contracting, Capital Equipment, Office Working, Field Service, Credit Cards, Price Lists and discounts, Data entry, Phone Line

Accomplishments

Helping refugees going through PTSD. Supporting a child to find a home will not only change their life, it can change yours, too. Come meet us today and let us help you discover new ways that you can make a difference.

Certification

Test Pro QA Engineering

Awards for exceptional leadership, exceeding job requirements achieving extra mile.

Awards & Recognition

🏅 Exceptional Leadership Award – Siemens Energy, Inc Rolls Royce AGT Turbines Plant.
Recognized for leading cross-functional teams during critical project transitions, increasing OTD productivity by 30% within of first five months of employment. 


Awards & Recognition
🏅  Award for Exceptional Leadership and Outstanding Performance, Fluor Daniel
Recognized for exceeding job requirements and going the extra mile by creating and implementing a comprehensive expediting plan for offshore contracts during the petrochemical refinery build in Tatarstan, Russian Federation. The plan significantly improved materials flow, reduced delays, and contributed to the project's timely progress.

Languages

Ukrainian
Native or Bilingual
Russian
Native or Bilingual
English
Full Professional

Timeline

Technical Analyst | Team Lead

META/Facebook AI
10.2021 - 03.2025

Software QA Engineer

Test Pro
03.2020 - 10.2021

Data Analyst, SAP Cleanup, Customer Support

Siemens Energy, Inc. Rolls Royce AGT Turbines at Dresser-Rand Plant
03.2020 - 10.2021

SAP Data Analyst in Operation, OTC CSR Lead

Calumet Specialty Product Partners LP
11.2016 - 03.2020

Int'l CSR in Sales of Tubular Running Service to Customers

Weatherford International
06.2014 - 11.2016

Board Director

Glory and Gratefulness Corporation (501c3)
02.2014 - Current

Production Master Planner

Geospace Technologies Inc.
04.2012 - 05.2014

PDDM Project Manager | Document & License Control

CISCO Boiler Service Co., Inc.
08.2009 - 04.2012

Material Specialist | Contract Management | Document Control

Fluor Corporation
02.2008 - 08.2009

Associate of Science - QA Engineering

Test Pro Bootcamp

Bachelor of Science - Higher Economic Education

International Academy of Science, Institute in Management, Business, And Law
Inna Vestal