Innes Bronner
Summary
Innovative tattoo artist skilled in custom design and effective client education. Known for strong attention to detail and problem-solving abilities, ensuring high customer satisfaction and loyalty.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Licensed Tattoo Artist
Artfully Insane
Louisville
12.2021 - Current
- Designed custom tattoo concepts based on client preferences and consultations.
- Executed precise tattooing techniques using various needles and inks.
- Maintained a clean, safe, and organized workspace adhering to health regulations.
- Educated clients on aftercare procedures for optimal healing and longevity.
- Collaborated with fellow artists to share ideas and improve design techniques.
- Coordinated appointment scheduling to optimize workflow and enhance client experience.
- Developed strong relationships with clients to encourage repeat business and referrals.
- Participated in continuing education to stay updated on industry trends and techniques.
- Performed tattoo procedures, including outlining, shading, coloring, and lettering.
- Created custom tattoo designs that aligned with client requests and preferences.
- Ensured a clean and sterile workspace to uphold client safety and adhere to health regulations.
- Ensured that all tools were properly sanitized before each procedure was performed.
- Followed up with customers post-procedure to ensure satisfaction with the results.
- Handled all inquiries regarding pricing, availability, policies. from potential customers professionally.
- Kept abreast of new trends and techniques in the industry by attending seminars and workshops.
- Attended meetings with management team regularly to discuss updates or changes in policies or procedures.
- Provided advice on placement, design, and aftercare of tattoos.
- Managed inventory of supplies such as needles, pigments, stencils.
- Conducted regular maintenance checks on tattoo machines to ensure proper functioning.
- Adhered to health regulations and standards when performing tattoo services.
- Participated in community outreach programs promoting safe practices within the tattoo industry.
- Confirmed customer's medical history prior to beginning any service or procedure.
- Assisted other artists during large scale projects or events requiring multiple personnel.
- Reviewed customer feedback forms to identify areas for improvement in services provided.
- Informed clients about safety precautions before each procedure.
- Used photographs and sketches from customers to develop ideas.
- Received and processed customer payments.
- Stenciled chosen designs onto skin before using tattoo machine.
- Delivered warm companionship with conversation, emotional reassurance and coordination of mentally stimulating activities.
Automotive Lube Technician
Honda World Louisville
Louisville
05.2019 - 07.2021
- Performed routine oil changes and fluid checks on various Honda models.
- Inspected engine components for wear and proper function during service appointments.
- Collaborated with service advisors to resolve customer concerns and enhance service delivery.
- Maintained cleanliness and organization of the service bay and workstations.
- Educated customers on preventative maintenance practices, promoting vehicle longevity and performance.
- Assisted in training junior technicians on oil change procedures and safety protocols.
- Utilized diagnostic equipment to identify potential issues during vehicle inspections.
- Checked tire pressure and performed tire repairs, installations and maintenance tasks.
- Replaced air filters, fuel filters, and wiper blades.
- Installed batteries, shock absorbers and exhaust systems.
- Diagnosed mechanical problems using computerized diagnostic equipment.
- Diagnosed and repaired basic automotive issues for brakes, alignments, suspensions, cooling and electrical systems.
- Reviewed completed work and road-tested vehicles.
- Inspected brake systems, steering mechanisms, wheel bearings, and other important parts to ensure proper functioning.
- Communicated with customers regarding status of service work and estimated time frame for completion.
- Maintained tools, test equipment and materials, keeping work areas organized.
- Documented work performed on repair orders, facilitating accurate reporting and communication with supervisors.
Amazon Delivery Driver
Amazon DSP
Louisville
04.2018 - 05.2019
- Delivered packages efficiently to customer locations within designated routes.
- Inspected delivery vehicle for safety and maintenance before each shift.
- Coordinated with dispatch to confirm delivery schedules and adjust route changes as needed.
- Loaded and unloaded packages while adhering to safety regulations.
- Utilized handheld devices for tracking deliveries and obtaining customer signatures.
- Trained new drivers on best practices, enhancing team efficiency and delivery accuracy.
- Maintained delivery records and promptly reported issues, ensuring clear communication and operational continuity.
- Provided exceptional customer service during interactions at delivery points.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Transported and safely delivered items to prevent damage or loss.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Navigated routes with relevant map programs and GPS systems.
- Received daily delivery instructions and route assignments from dispatch.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Verified deliveries against shipping instructions prior to delivering to customers.
- Performed thorough cleaning of delivery vehicle's interior and exterior at shift's end.
Pharmacy Technician
Kroger
Prospect
01.2016 - 08.2018
- Processed prescription orders accurately and efficiently for customer fulfillment.
- Assisted pharmacists in inventory management and medication preparation tasks.
- Addressed customer inquiries and delivered exceptional service at pharmacy counter, enhancing customer satisfaction.
- Ensured compliance with safety regulations and pharmacy protocols, contributing to a safe medication dispensing environment.
- Collaborated with healthcare professionals to ensure accurate patient medication information.
- Operated pharmacy software systems for prescription tracking and billing processes.
- Trained new staff on pharmacy procedures and best practices for customer service.
- Monitored medication stock levels and facilitated timely ordering of supplies, preventing stockouts and ensuring availability.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Verified prescriptions and drug labels, documents and packages.
- Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
- Received and verified daily incoming drug inventories, reported discrepancies, and logged items into inventory system.
- Prepared prescription transfers to other pharmacies.
- Liaised with pharmacist to measure and prepare medication doses and packaging and label prescriptions.
- Transmitted claims to insurance companies for payment and reconciled EOBs.
Cashier/Sales Associate
Kroger
Prospect
08.2011 - 08.2018
- Managed cash drawer to ensure balanced funds during shifts.
- Processed customer transactions quickly and accurately at checkout.
- Assisted customers with product inquiries and navigation, improving overall shopping experience.
- Collaborated with team members to streamline store operations and improve service quality.
- Promoted loyalty programs, increasing customer engagement and retention.
- Trained new cashiers on procedures and customer service standards.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Front End Supervisor
Kroger
Prospect
07.2015 - 03.2017
- Supervised daily operations and ensured compliance with company policies.
- Trained team members on customer service best practices to enhance service quality.
- Monitored employee performance and delivered constructive feedback to support development.
- Coordinated schedules to optimize workforce efficiency during peak hours.
- Resolved customer inquiries and complaints to maintain a positive shopping experience.
- Delegated work to employees based on shift requirements, individual strengths and unique training.
- Built professional relationships with guests to strengthen customer retention through coordinated service.
Education
Some College (No Degree) -
Sullivan University
Louisville, KYSkills
- Tattoo design
- Skin anatomy
- Hygiene practices
- Sterilization techniques
- Color theory
- Aftercare education
- Consultation skills
- Attention to detail
- Portfolio development
- Industry trends awareness
- Problem solving
- Quality assurance
- Regulatory compliance
- Safety compliance
- Effective communication
- Client relationship management
- Time management
- Appointment scheduling
- Inventory management
- Workflow optimization
- Team collaboration
- Conflict resolution
- Customer service
- Sales techniques
- Sales support
- Product knowledge
- Pharmacology
- Prescription processing
- Insurance billing
- Patient confidentiality
- GPS navigation
- Vehicle safety inspection
- Route optimization
- Package delivery
- Optimistic outlook
- Relationship building
- Communication skills
- Communication skills
- Sales techniques
Certification
- bloodborne pathogens certification
- CPR Certification
- Tattoo License
Timeline
Licensed Tattoo Artist
Artfully Insane
12.2021 - Current
Automotive Lube Technician
Honda World Louisville
05.2019 - 07.2021
Amazon Delivery Driver
Amazon DSP
04.2018 - 05.2019
Pharmacy Technician
Kroger
01.2016 - 08.2018
Front End Supervisor
Kroger
07.2015 - 03.2017
Cashier/Sales Associate
Kroger
08.2011 - 08.2018
Some College (No Degree) -
Sullivan University