INNOCENCE C. AGUILAR
North Miami
Summary
Results-driven professional with extensive experience in customer service and team leadership. Proven ability to enhance organizational processes and improve work environments through initiative and self-motivation. Expertise in cash handling, payment processing, and compliance, ensuring accuracy and efficiency. Strong track record in training new employees and maximizing team performance in retail settings.
Overview
7
7
years of professional experience
Work History
Cashier
Dollar Tree
Hollywood
07.2024 - 12.2025
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Issued receipts, refunds, credits or change due to customers.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Performed other duties as assigned by management.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Stocked shelves with merchandise when needed.
- Resolved customer complaints professionally in accordance with company policy.
- Greeted customers and answered any questions they had about the store's products and services.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
House Cleaner
owners of the house
Coral Springs
02.2023 - 12.2023
- Disinfected kitchen utensils like cutting boards and knives after use.
- Cleansed kitchen appliances such as microwaves, stoves, dishwashers.
- Removed lint from carpets using a vacuum cleaner attachment.
- Swept, mopped, vacuumed and polished floors of all types.
- Organized closets according to customer specifications.
- Swept patios or decks of debris or leaves with a broom or blower.
- Cleaned bathrooms including toilets, showers and bathtubs, sinks and countertops.
- Provided additional services upon request by customers such as laundry washing, folding, ironing or pet care.
- Maintained supplies such as paper towels, toilet tissue, soaps.
- Dusted furniture, windowsills and other surfaces to remove dirt and cobwebs.
- Transported trash bags to designated outdoor receptacles for disposal.
- Cleaned homes following specific and detailed protocols and requests.
- Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to tidy and eliminate daily germs.
- Laundered sheets and other bedding made beds and fluffed pillows.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
Cashier
Home depot
North Carolina
01.2022 - 11.2022
- Duties required were as follows
- Basic Math for operating the cash register.
- Organization skills for restocking and maintaining shelved products.
- Cleaning to ensure a spotless welcoming environment.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Issued receipts, refunds, credits or change due to customers.
- Performed other duties as assigned by management.
Manager Assistant/ Cashier
Book and video retail
North Miami
03.2019 - 04.2020
- Responsibilities are but not limited to doing monthly inventory, maintaining a clean area for both customers and co workers alike.
- Re stocking merchandise on shelves, occasionally placing orders for new merchandise to be shipped to said location.
- As well as learning in depth details of in store merchandise to effectively assist and answer any needs or concerns, should a guest have any.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
Education
High School -
Piper High School
Lauderhill, FL, U.S01.2011
Skills
- Stock and inventory cataloging
- Organizational skills
- Multitasking
- Punctuality
- Listening
- Learning techniques
- Teaching techniques
- Self-driven
- Perfectionist
- Dependability and reliability
- Empathy and patience
- Attention to detail
- Cleaning and maintenance
- Cleaning techniques
- Time management
- Health and safety
- Equipment maintenance
- Furniture treatment
- Polishing surfaces
- Floor cleaning
- Laundry cleaning
- Interior window washing
- Clutter removal
- Ironing clothes
- Meal preparation
- Household management
- Dusting techniques
Timeline
Cashier
Dollar Tree
07.2024 - 12.2025
House Cleaner
owners of the house
02.2023 - 12.2023
Cashier
Home depot
01.2022 - 11.2022
Manager Assistant/ Cashier
Book and video retail
03.2019 - 04.2020
High School -
Piper High School
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