INNOCENT AGUMA
Mount Pleasant,IA
Summary
Successful Supply Chain Professional bringing skills in risk management, contract preparation and service coordination. Administers contract terms effectively by continuously tracking progress and deliverables. Effective at handling simultaneous contract timelines and maintaining strict schedules. Specializes in operations management and business administration. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
23
23
years of professional experience
Work History
CORRECTIONS OFFICER
Iowa Department Of Corrections
07.2018 - Current
- Promoted a positive environment for rehabilitation with effective communication and conflict resolution skills.
- Streamlined operational efficiencies by effectively maintaining daily shift activity logs.
- Collaborated with fellow officers to maintain a secure and orderly environment within the correctional facility.
- Ensured accurate record-keeping by diligently documenting incidents, medical issues, and daily activities.
- Assisted in the coordination of educational and vocational programs to support inmate reintegration into society.
- Effectively interacted with staff, offenders, visitors and public to maintain security within facility.
- Provided guidance for new staff members as part of an ongoing training program aimed at enhancing overall team performance.
Contract Manager
DHL Supply Chain
07.2008 - 12.2015
- Maintained an organized repository of all active contracts, allowing easy access for relevant stakeholders when needed.
- Reduced costs for the organization by effectively negotiating favorable contract terms with suppliers and vendors.
- Monitored contracts' performance to detect non-compliance with terms and deficient returns and organize proactive resolutions.
- Coordinated office events, seminars and meetings for staff and clients.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Developed strong relationships with clients and vendors, fostering mutually beneficial partnerships.
- Mitigated business risks by analyzing contracts' potential impacts and avoiding unfavorable terms.
Logistics Shipping Coordinator
DHL Supply Chain
03.2001 - 06.2008
- Ensured compliance with international shipping regulations, minimizing delays and penalties.
- Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
- Implemented cost-saving measures through thorough analysis of shipping expenditures and vendor selection process improvements.
- Reduced transportation costs by negotiating favorable contracts with carriers and vendors.
- Developed contingency plans to address potential disruptions in the supply chain, maintaining service quality and efficiency.
- Optimized shipping processes by implementing efficient routing and scheduling systems.
- Prepared and maintained accurate records of shipments and deliveries to enable tracking history and acquire consistent information.
- Managed inventory levels for optimal warehouse space utilization and reduced storage costs.
- Enhanced customer satisfaction with timely and accurate order fulfillment coordination.
Education
Bachelor of Arts - Business Economics
Makerere University
Kampala UgandaDoctor of Business Administration - Business Administration
Concordia University Wisconsin
Mequon, WI05.2025
Master of Science - Logistics & Supply Chain Management
Embry-Riddle Aeronautical University - Daytona Beach
Daytona Beach, FL10.2018
Skills
- Teamwork and Collaboration
- Contract Administration
- Cost Control
- Negotiation
- Vendor Relationship Management
- Strategic Planning
- Process Improvement
- Supply Management
Accomplishments
- Supervised team of 214 staff members.
- Achieved business success by completing safe operations with accuracy and efficiency.
Timeline
CORRECTIONS OFFICER
Iowa Department Of Corrections
07.2018 - Current
Contract Manager
DHL Supply Chain
07.2008 - 12.2015
Logistics Shipping Coordinator
DHL Supply Chain
03.2001 - 06.2008
Bachelor of Arts - Business Economics
Makerere University
Doctor of Business Administration - Business Administration
Concordia University Wisconsin
Master of Science - Logistics & Supply Chain Management
Embry-Riddle Aeronautical University - Daytona Beach