Innocent Ruberangabo

• Designed and implemented secure network architecture utilizing protocols such as BGP, OSPF, and MPLS to ensure efficient and reliable data routing across organization.
• Configured and managed VLANs and VPNs to segment network traffic and provide secure remote access for users, enhancing overall network security and performance.
• Automated network security processes using scripting and orchestration tools,streamlining configuration management and compliance checks to reduce manual errors.
• Conducted regular network assurance assessments, monitoring performance and security metrics to identify vulnerabilities and optimize network operations.
• Implemented and maintained firewall and intrusion detection systems, ensuring robust protection against unauthorized access and cyber threats.
• Collaborated with cross-functional teams to integrate security protocols into existing network infrastructure, aligning security measures with business objectives.
• Performed vulnerability assessments and penetration testing to proactively identify and mitigate security risks within network environment.
• Documented network configurations and security policies, creating comprehensive guides that support ongoing operations and facilitate knowledge transfer among team members.
• Monitored and analyzed network traffic using advanced tools to detect anomalies and respond to potential security incidents in real-time.
• Provided training and support to staff on security best practices and protocols, fostering culture of security awareness within organization.
• Managed deployment of security patches and updates for network devices,ensuring compliance with industry standards and reducing exposure to threats.
• Engaged in continuous learning and professional development to stay updated on emerging security threats and advancements in network technologies, enhancing organization's security posture.

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• Sustained optimal sender score on two IPs, enhancing inbox delivery and corresponding metrics while improving delivery metrics from 30% to 25%
• Optimized network performance through effective monitoring and troubleshooting of security devices

• Applied routing changes including changes including BGP, OSPF and EIGRP, improving network/system performance by 50%
• Delivered Tier 1 network ticketing support to resolve all issues for 300+ users
• Executed maintenance window changes for multiple locations
• Collaborated with cross-functional teams to identify network requirements and implement solutions that meet business needs and objectives
• Collaborated with cross-functional teams to design and implement network upgrades and enhancements
• Managed network infrastructure and ensured high network availability and performance
• Managed network capacity to ensure optimal performance and scalability
• Ensured compliance with industry standards and regulations related to network security and data privacy
• Implemented effective security measures to protect data, software, and hardware
• Provided technical support and troubleshooting for network-related issues
• Provided technical support and training to end-users, assisting with network-related issues and promoting best practices for optimal use of network resources.
• Managed data backups and disaster recovery operations to comply with business continuity initiatives.
• Performed day-to-day LAN and WAN administration, maintenance, and support
• Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system
• Consulted with management to determine scope and priorities of projects and to discuss system capacity and equipment acquisitions
• Assessed organizational needs and recommended suitable solutions based on best practices in network design, security protocols, and system administration standards

• Diagnosed and troubleshooted electronic products in electronics environment, ensuring optimal performance and reliability
• Conducted testing of Digital Video Recorder peripherals to identify and resolve hardware and software issues
• Troubleshot and tested various Mobile/Fixed Video systems and peripherals, maintaining high standards of quality and efficiency
• Collaborated with engineering teams to improve product functionality and enhance troubleshooting processes
• Documented all testing procedures and results, providing detailed reports for continuous improvement initiatives
• Utilized networking skills to configure and manage devices using MAC IDs and IP addresses, ensuring seamless connectivity
• Implemented preventative maintenance measures to minimize downtime and enhance system performance
• Trained and mentored junior technicians on troubleshooting techniques and best practices.