Inori Britton
Woodbridge,VA
Summary
Seeking a challenging supervisory position which utilizes management experience and fluency in both Japanese and English
- PROFILE OF QUALIFICATIONS
- Fluent in Japanese and English
- International customer service expertise
- Highly regarded for interpersonal skills, rapport building, and problem solving
- Ability to rapidly prioritize and manage multiple tasks producing outstanding results
- Easily adapts to customer needs and provides creative solutions to management
- Possess an excellent ability to work both independently and collaboratively
- Various operation systems for Payroll and inventory supply
Overview
13
13
years of professional experience
Work History
Bookkeeper
The Michaels Organization, LLC
10.2022 - Current
- Maintain accurate financial records for over 1,000 units, including accounts payable and receivable
- Prepare and submit monthly financial reports, including delinquency reports and budget tracking
- Initiate the BAH through the DFAS system when residents move in and close accounts upon move-out
- Assist with file audits and ensure compliance with financial policies and procedures
- Supported year-end closing procedures by preparing adjusting journal entries as needed.
Customer Service Representative
The Villages at Belvoir
03.2022 - 10.2022
- Received and managed requests for repairs and maintenance
- Scheduled and assigned tasks to maintenance teams, ensuring timely completion
- Tracked, updated, and closed work orders weekly
- Coordinated vendor services and unit maintenance during transitions
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Store Supervisor
Army Air Force Exchange Service (AAFES) / Starbucks
07.2019 - 10.2022
- Prepared weekly sales reports
- Balanced daily receipts exceeding $3,000
- Employee Training and Development
Spouse of Diplomat
Defense Attaché Office, U.S. Embassy
01.2012 - 01.2018
- Attended diplomatic functions supporting U.S
- Defense Attaché Office activities
- Built a network of diplomatic contacts to support U.S
- Government initiatives
Education
Restaurant Operation Management Academy -
Restaurant Operation Management Academy
01.2019
Joint Military Attaché School -
Joint Military Attaché School
Washington, DC01.2012
Associates Degree - Business Economics
Okinawa University
01.1995
Skills
Fluent in Japanese and EnglishInternational customer service expertiseHighly regarded for interpersonal skills, rapport building, and problem solvingAbility to rapidly prioritize and manage multiple tasks producing outstanding resultsEasily adapts to customer needs and provides creative solutions to managementPossess an excellent ability to work both independently and collaborativelyVarious operation systems for Payroll and inventory supply
Timeline
Bookkeeper
The Michaels Organization, LLC
10.2022 - Current
Customer Service Representative
The Villages at Belvoir
03.2022 - 10.2022
Store Supervisor
Army Air Force Exchange Service (AAFES) / Starbucks
07.2019 - 10.2022
Spouse of Diplomat
Defense Attaché Office, U.S. Embassy
01.2012 - 01.2018
Joint Military Attaché School -
Joint Military Attaché School
Associates Degree - Business Economics
Okinawa University
Restaurant Operation Management Academy -
Restaurant Operation Management Academy
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