Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Inphiniti Allen

North Plainfield

Summary

Dynamic Direct Support Professional Supervisor with a proven track record at The Arc of Union, enhancing community integration and client independence. Skilled in behavioral support and conflict resolution, I successfully organized social events and improved client quality of life through dedicated advocacy and effective healthcare coordination.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Direct Support Professional Supervisor

The Arc of Union
12.2023 - 12.2024
  • Promoted independence among clients by teaching essential life skills such as budgeting, cooking, and public transportation use.
  • Increased community integration for clients through the organization of social events, volunteer opportunities, and outings.
  • Fostered a positive work environment by supporting team members, recognizing achievements, and addressing conflicts in a timely manner.
  • Coordinated transportation services for clients enabling access to various community activities while promoting inclusion opportunities.
  • Managed appointments, billing and transportation

Direct Support Professional Caregiver

Keystone Community Living
01.2021 - 12.2023
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Maintained detailed documentation of client progress, daily activities, incidents, and relevant observations to ensure continuity of care across team members.
  • Improved client quality of life by providing assistance with daily living activities such as bathing, grooming, dressing, feeding, toileting assistance.
  • Provided reliable transportation for clients to attend medical appointments, social outings, or other community-based events as needed.

Patient Coordinator

University Hospital
03.2020 - 01.2021
  • Increased efficiency of the front office operations through effective multitasking, attention to detail, and organization skills.
  • Provided excellent customer service to all patients, addressing concerns and answering questions promptly and professionally.
  • Handled sensitive situations with empathy when dealing with distressed patients or those facing serious health challenges.
  • Maintained up-to-date knowledge on insurance policies, medical terminology, and clinic protocols in order to provide accurate information and assistance to patients.

Education

Cape Fear Community College
Wilmington, NC

High School Diploma -

Montclair High School
Montclair, NJ

Skills

  • Behavioral support
  • Client advocacy
  • Incident reporting
  • Community integration
  • Healthcare coordination
  • Problem-solving
  • Multitasking and organization
  • Time management
  • HIPAA compliance
  • Case documentation
  • Conflict resolution
  • Patient management

Certification

EPIC Software

Insurance Verification

Medical Billing Expertise

Microsoft Office (Excel, Word etc.)


Timeline

Direct Support Professional Supervisor

The Arc of Union
12.2023 - 12.2024

Direct Support Professional Caregiver

Keystone Community Living
01.2021 - 12.2023

Patient Coordinator

University Hospital
03.2020 - 01.2021

Cape Fear Community College

High School Diploma -

Montclair High School

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