Insu Kim
Buena Park,CA
Summary
Dynamic and self-motivated professional with experience at GS Retail, excelling in customer service and teamwork. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Skilled in operating point-of-sale systems while maintaining a friendly, positive attitude, ensuring a seamless shopping experience. Adaptable and quick to learn in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Mandatory Military Service
Republic of Korea, Army
03.2021 - 09.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Cashier
GS Retail
06.2019 - 08.2019
- Achieved customer satisfaction by processing transactions efficiently at point-of-sale systems.
- Ensured accuracy in handling cash and card transactions, minimizing errors during customer checkouts.
- Enhanced the shopping experience by assisting customers with product inquiries and recommendations.
- Provided knowledgeable responses to customer questions, fostering a welcoming shopping environment.
- Resolved customer issues promptly, maintaining high levels of service and satisfaction throughout interactions.
- Trained new cashiers on transaction processes and customer service standards, improving team efficiency.
Food Service Assistant
Lotteria
10.2017 - 08.2019
- Ensured food safety and quality standards in meal preparation and service.
- Maintained cleanliness and organization of kitchen and dining areas consistently.
- Enhanced food service efficiency through effective collaboration with team members.
- Provided excellent customer service by promptly addressing inquiries and concerns.
Education
BBA - International Business
05-2027
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Languages
English
Full Professional
Korean
Native or Bilingual
Timeline
Mandatory Military Service - Republic of Korea, Army
03.2021 - 09.2022
Cashier - GS Retail
06.2019 - 08.2019
Food Service Assistant - Lotteria
10.2017 - 08.2019
California State University, Fullerton - BBA, International Business