Tabitha Wheeler
Mae
Hutchinson,Kansas
Summary
Enthusiastic & eccentric individual eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of what the job requests/requires of me to perform. Motivated to learn, grow and excel . Hardworking , unique & ready to help the team achieve set goals
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
Store Associate
Whispers Video
Hitchinson, KS
07.2021 - 02.2022
- Greeted customers, helped locate merchandise and suggested suitable options.
- Used POS system to process sales, returns, online orders and gift card activations.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Listened to customer needs and desires to identify and recommend optimal products.
- Worked with loss prevention in monitoring shopper behavior.
Blue Team Renovation
New Beginnings Transitional Job Placement
Hutchinson, KS
03.2020 - 07.2020
- Supported programs by preparing worksheets, gathering communication materials and coordinating meetings.
- Worked with employees to manage projects from design to completion.
- Implemented systems to improve process efficiency and reduce project duration.
General Laborer, Industrial
Hutchinson News
Hutchinson, KS
08.2019 - 02.2020
- Assisted team members with tasks that require group effort.
- Loaded, unloaded and moved material to and from storage and production areas.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Notified supervisors of defective equipment or material.
- Mentored new employees by providing guidance on safety and proper techniques.
- Performed general housekeeping and cleaning tasks.
- Worked alongside staff to discuss and implement best practices and exceed team objectives.
- Read work orders to determine work assignments and equipment and materials needed.
- Transported heavy materials using tugs, hand trucks and pallet jacks throughout work zone.
- Performed quality checks on products and materials to identify any defects.
Lead Store Associate
Braum's Ice Cream & Burger Restaurant
Hutchinson, KS
09.2018 - 06.2019
- Informed customers of current store promotions to encourage additional sales purchases.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Managed efficient cash register operations.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Listened to customer needs and desires to identify and recommend optimal products.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Answered questions about store policies and addressed customer concerns.
- Increased sales and customer satisfaction through personalized servicing.
- Used POS system to process sales, returns, online orders and gift card activations.
Crew Lead
Sonic Restaurants
South Hutchinson, KS
08.2017 - 08.2018
- Settled crew member disputes by addressing problems quickly and providing successful mediation.
- Trained employees in time management and proper ways to complete job duties.
- Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
- Complied with Occupational Safety and Health Administration (OSHA) regulations to maintain safe work environment.
- Communicated effectively with upper management, team members and customers to keep everyone informed.
- Mitigated onsite issues by patiently listening to employee complaints and finding appropriate methods for resolution.
- Pitched in to help with various job tasks, fill in for sick employees and complete projects.
- Monitored team members to verify work quality and address concerns.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Instructed crew members in safe work practices and methods to reduce work-related injuries.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
General Laborer
Tysons Prepared Fiods
Hutchinson, KS
02.2015 - 10.2015
- Followed written instructions to construct various types of equipment.
- Assisted team members with tasks that require group effort.
- Used measuring tools such as gauges and tape measure to identify conforming parts during production.
- Performed quality checks on products and materials to identify any defects.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Notified supervisors of defective equipment or material.
- Performed general housekeeping and cleaning tasks.
- Loaded, unloaded and moved material to and from storage and production areas.
- Mentored new employees by providing guidance on safety and proper techniques.
Assistant Store Manager
Sonics Drive In
Haysville, KS
07.2013 - 02.2014
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Reviewed sales and gross profit report to assess company efficiency.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Rotated merchandise and displays to feature new products and promotions.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Compiled financial data to comply with budget.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements and evaluate progress toward goals.
- Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.
- Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
- Supervised and evaluated staff to help improve skills, achieve daily objectives and attain advancement.
General Production
Tyson Foods
Hutchinson, KS
09.2011 - 05.2013
- Assembled products according to changing daily work orders and specific customer needs.
- Supported machine operators in setup and operation of production equipment resulting in efficient runs.
- Supported production needs by performing routine tasks using standard procedures and equipment.
- Located and picked merchandise to fulfill daily customer orders.
- Used equipment properly to avoid workplace hazards or injuries.
- Graded and packaged finished products, transporting items for additional processing, storage or shipment off-site.
- Organized work to meet demanding production goals.
- Inspected and adjusted work performed to meet expectations.
- Volunteered for additional assignments during peak work periods to keep tasks on schedule.
Education
Creative Independent
Johnstown High School
Johnstown, NY 03.2008 - 05.2010
Hutchinson High School
Hutchinson, KS 08.2006 - 03.2008
Skills
POS systems
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
All things change with time and we change with them as we are all stories the end being as memories are stories from your own perspective, so make your story a good one
Doctor Who
Timeline
Store Associate
Whispers Video
07.2021 - 02.2022
Blue Team Renovation
New Beginnings Transitional Job Placement
03.2020 - 07.2020
General Laborer, Industrial
Hutchinson News
08.2019 - 02.2020
Lead Store Associate
Braum's Ice Cream & Burger Restaurant
09.2018 - 06.2019
Crew Lead
Sonic Restaurants
08.2017 - 08.2018
General Laborer
Tysons Prepared Fiods
02.2015 - 10.2015
Assistant Store Manager
Sonics Drive In
07.2013 - 02.2014
General Production
Tyson Foods
09.2011 - 05.2013
Creative Independent
Johnstown High School
03.2008 - 05.2010
Hutchinson High School
08.2006 - 03.2008
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