INTESAR ZAYED DA'NA
Arlington,TX
Summary
Thorough Quality Assurance Manager creates successful quality assurance strategies and processes. Accomplished at identifying deficiencies and initiating solutions to problems. Experienced performing both process and outbound inspections.
Key areas of expertise and activities include: Quality Assurance Project Management, ERP System Operations, Business Logic Process Designs, Validation Process Improvement, Cost Control, Quality and Process Audits ISO, Quality management, and Strategic Planning
Overview
16
16
years of professional experience
1
1
Certification
Work History
QA Manager and Member of the Executive
Nuqul Engineering
01.2019 - Current
- Investigated customer complaints and performed corrective actions to resolve quality issues.
- Developed and implemented comprehensive quality assurance plans to monitor product quality and adherence to regulatory standards.
- Collaborated with cross-functional teams to develop and implement process and system improvements.
- Assessed product quality by monitoring quality assurance metrics, reports and dashboards.
- Conducted process and system audits to identify areas of improvement and enforce compliance with industry standards.
- Communicated regularly with customers concerning data exchange and technology integration.
QA Supervisor and Member
Nuqul Engineering
01.2014 - 01.2019
- Oversaw onboarding and training of new employees to promote qualified and well-coordinated quality assurance team.
- Evaluated interactions between associates and customers to assess personnel performance.
- Prepared and interpreted reports, complete with comprehensive analysis of testing and results, for development team.
- Assessed investigation reports of subordinate quality assurance personnel and addressed any procedural deviations.
QA/QC Engineer and Lab Supervisor
01.2012 - 01.2014
- Following up on ISO 9001:2008 system as Quality Management Representative
- Established, implemented, audited, and reviewed the Quality Plan, Quality procedures and Method statements on a regular basis
- Audited the internal systems (technical and management system) according to quality procedure
- Designed concrete ready mix and administered design execution
- Supervising produced concrete quality at different company branches
- General Supervision of the laboratory and its instrument and directed Calibration programs, as well as writing, distributing daily lab work schedule and supervising its execution
- Contacting customers regarding technical issues and required projects’ standards
- Performed Regular tests to ensure the quality of raw materials
- Performed Regular checks on central mixers and assured following the mix designs
- Assured the quality of admixtures
- Administered compressive strength tests and analysing data and results
- Co-ordinated with and supervised other quality control engineers and lab technicians
- Issued and verified outgoing customers’ technical reports
- Modified mix designs according to customer's requirement and project specifications
- Documented controlled the department-related and tests-related documents
- Prepared weekly reports about produced concrete mixes during workdays
- Coordinated correspondence between Quality Control and Management.
Cost Control Engineer
Taameer Holding Company
01.2008 - 01.2012
- Worked with engineers, designers, purchasers and suppliers on changes and adjustments to cost estimates.
- Gathered data on materials, labor and equipment costs to determine total costs of projects.
- Conducted site visits to gather information and data on project locations, infrastructures and conditions.
- Prepared project cost estimates of different resources, materials and other expenses through discussions and negotiating with suppliers and our in-house implementers to be used as a baseline cost tracking processes and reporting.
Education
BSc. - Civil Engineering
Al Mustansirya University
Project Management Professional - PMP” From Project - undefined
Management Institute PMI
Professional Quality Manager” Program - undefined
Talal Abu Ghazaleh University
11.2016
Accreditation and technical assessment Techniques" Course at - undefined
JAC
8.2009
Skills
- TrendTracker Compliance Solution
- Presentation Design
- Reviewing Test Scenarios
- Stakeholder Communications
- Document Control
- Estimating Hours
- Facility Improvement
- Quality Assurance
Certification
Primavera Certificate from JEA/Engineers Training Center
AutoCAD Certificate from JEA/Engineers Training Center
Computer Aided Structural Design using Prokon Certificate from JEA/Engineers Training Center
Microsoft Office
Highly skilful in using Internet for Data collection and research
ERP Systems
LANGUAGES:
Arabic: Native Speaker
English: Good Command
German: Level B1.1
1
Affiliations
Member of the Jordanian Engineer Association
Elected Member of Central Civil Engineering Committee of Jordan Engineers Association (JEA)
Member of the Company Risk Management Committee
Member of the Raw Material Suppliers Evaluation Committee
Technical Assessor at Jordan Institution for Standards and Metrology (JISM)/ Accreditation Unit (AU)
INJAZ programs Volunteer for creation of Economic opportunities for Jordanian Youth
Timeline
QA Manager and Member of the Executive
Nuqul Engineering
01.2019 - Current
QA Supervisor and Member
Nuqul Engineering
01.2014 - 01.2019
QA/QC Engineer and Lab Supervisor
01.2012 - 01.2014
Cost Control Engineer
Taameer Holding Company
01.2008 - 01.2012
BSc. - Civil Engineering
Al Mustansirya University
Project Management Professional - PMP” From Project - undefined
Management Institute PMI
Professional Quality Manager” Program - undefined
Talal Abu Ghazaleh University
Accreditation and technical assessment Techniques" Course at - undefined
JAC
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