Dynamic medical receptionist with proven expertise at CSL Plasma in donor screening and data management. Skilled in performing finger sticks and maintaining patient confidentiality while demonstrating exceptional time management and adaptability. Recognized for enhancing donor flow and ensuring compliance with SOP guidelines, contributing to a streamlined operational environment.
Administered finger sticks on donor samples to evaluate hematocrit and total protein levels.
Explained screening process, health tests, appointment system, donation fees and center policies to new donors.
Involved in managing applicant registration and donor transfer processes.
Responded to incoming calls and addressed inquiries efficiently.
Monitor donor reactions throughout the pheresis procedure and inform appropriate personnel accordingly.
Informed Supervisor about concerns related to donor flow.
Recorded donor data accurately in the electronic management system as per SOP guidelines.
Maintained clean and efficient work environment, ensuring availability of operating supplies and forms.
Safeguarded classified details related to administrative, operational and donor records.
Maximized flexibility and efficiency with diverse area training.
Handled diverse job-related responsibilities effectively as needed.