Results-oriented Analyst skillful in managing and breaking down large volumes of information. Proactive at heading off issues in operations, workflow and production by uncovering trends affecting business success.
Overview
20
20
years of professional experience
Work History
Accounts Authorization Analyst
Cartus-Anywhere Real Estate Inc.
06.2022 - Current
Evaluate contract and Matrix accuracy for Assignees
Validated results and performed quality assurance with a caseload of 500 or more files to assess accuracy of data.
Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
Queried databases for information needed for report processing.
Recommended process improvements to continually identify, analyze and fix constraints and challenges.
Performed system analysis, documentation, testing, implementation, and user support for platform transitions.
Assisted in decision-making processes by presenting accurate, data-driven recommendations to stakeholders.
Work closely with internal teams, clients, and vendors to ensure that all necessary authorizations are obtained and processed in a timely manner
Liaising with vendors and service providers to obtain quotes, negotiate rates, and facilitate authorization process
Communicating with stakeholders, including clients and internal teams, to provide updates on status of authorizations
Conducting regular audits and quality control checks to ensure accuracy and compliance with established procedures
Participating in training and professional development opportunities to stay updated on industry trends and best practices
Professional demeanor and customer service orientation, with a focus on providing positive and seamless experience for clients and employees.
Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
Lead Spanish Instructor
Language Missions Inc.
01.2018 - 05.2022
Responsible for teaching Spanish language and culture to 30- 40 students in afterschool setting
Create engaging and interactive lessons that help students develop their Spanish language skills and cultural understanding
Planning and preparing lessons that align with club's objectives and students' language proficiency levels
Introducing students to Hispanic culture, traditions, and customs through activities, games, and multimedia materials
Collaborating with parents and school staff to communicate progress, provide updates, and address any concerns
Organizing and supervising cultural events, field trips, or guest speakers to enhance students' cultural understanding and language immersion
Maintaining accurate records of attendance, grades, and performance evaluations
Staying updated on current teaching methods, resources, and technologies for teaching Spanish as a second language
Train and mentor new teachers for Language program.
Established strong relationships with community partners, connecting students with native speakers for cultural exchange activities and real-world language practice.
ESL Instructor
Ivy Mind inc.
11.2019 - 01.2022
Responsible for designing and creating educational materials and lesson plans for English as a Second Language (ESL) programs
Worked closely with teachers, instructional designers, and subject matter experts to develop engaging and effective curriculum that meets needs of ESL learners
Delivered and developed lesson plans by using broad range of teaching techniques and strategies.
Led workshops for fellow teachers on integrating technology into the ESL classroom, resulting in increased engagement from both teachers and students.
Designing and developing curriculum frameworks, scope and sequence documents, and lesson plans for ESL courses
Collaborating with subject matter experts to develop and review content, ensuring accuracy and relevance to ESL learners
Integrating technology and digital resources into curriculum to enhance learning experiences and promote digital literacy
Conducting continuous review and evaluation of curriculum to identify areas for improvement and make necessary updates
Providing training and support to teachers on implementation of curriculum and instructional strategies
Used various online learning platforms such as Zoom, Classin, Teams, and Vook.
Offered one-on-one tutoring to improve student classroom performance, boosting overall performance more than 50%.
Established clear objectives for lessons and units to communicate objectives to 30 students per semester.
Home School Teacher
Self Employed
01.2010 - 08.2020
Developing personalized educational plan for each child based on their individual strengths, weaknesses, and learning styles
Designing and selecting appropriate educational materials, textbooks, and online resources to support curriculum
Creating a structured daily schedule that includes various subjects, activities, and breaks to optimize learning and engagement
Facilitating hands-on learning experiences, experiments, and projects to enhance understanding and critical thinking skills
Incorporating technology and digital resources into curriculum to enhance learning experiences and promote digital literacy
Fostered World School mentality
Our family traveled 47 of the 50 United States, Canada, Mexico, and the Caribbean Islands.
Managed homeschool schedules effectively, balancing extracurricular activities with academic requirements for well-rounded development.
Researched and chose appropriate curriculum to meet children's abilities and grade levels.
Led groups of students on field trips to enriching destinations, introducing to new experiences and broadening education.
Senior Secretary of Psychiatry
University of Florida Gainesville
08.2004 - 05.2006
Managing day-to-day administrative tasks of Psychiatry department, including answering phone calls, scheduling appointments, and handling incoming and outgoing correspondence
Assisting in organization and coordination of departmental meetings, conferences, and events, including preparing agendas, taking minutes, and arranging travel and accommodations
Working with residents to coordinate Grand Rounds and Clinical trials.
Demonstrated exceptional attention to detail when proofreading documents or reviewing contracts before distribution to ensure accuracy and compliance with organizational standards.
Supported departmental goals by providing reliable assistance to colleagues as needed, effectively demonstrating teamwork skills and a strong sense of responsibility.
Assisted in preparation of presentations or reports, ensuring accuracy and professionalism in all documents produced.
Managed high-level correspondence, ensuring timely responses and accurate information dissemination.
Education
BA Interdisciplinary Social Sciences -
University of South Florida
Tampa, FL
01.2001
Skills
Dedicated
Adaptable
Critical thinker and Problem solver
Excellent communication skills
Instructional Technology: Utilizing technology tools and resources to enhance teaching and learning, such as online learning platforms, multimedia presentations, and interactive educational software
Real Estate Agent at Douglas Elliman Real Estate, Luxury Real Estate BrokerageReal Estate Agent at Douglas Elliman Real Estate, Luxury Real Estate Brokerage
Licensed Sales Representative and Licensed Auctioneer Assistant at Castran Gilbert Real Estate & Hocking Stuart Real EstateLicensed Sales Representative and Licensed Auctioneer Assistant at Castran Gilbert Real Estate & Hocking Stuart Real Estate