Ioana Olah

PVH

05.2015 - 08.2022

Greeted customers and helped with product questions, selections, and purchases.
Helped customers complete purchases, locate items, and join reward programs.
Answered questions about store policies and addressed customer concerns.
Greeted customers and provided outstanding customer service.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Engaged in friendly conversation with customer to better uncover individual needs.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Built customer loyalty and retention by delivering excellent shopping experiences.
Managed efficient cash register operations.
Recommended complementary purchases to customers, increasing revenue.
Listened to customer needs and desires to identify and recommend optimal products.
Used in-store system to locate inventory and place special orders for customers.
Performed cash, card, and check transactions to complete customer purchases.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Provided exceptional services and pleasant shopping experiences to retail customers.
Prioritized helping customers over completing other routine tasks in store.
Created inviting environment for customers by maintaining store organization and cleanliness.

Summary