Summary
Overview
Work History
Education
Skills
Leadership and activities
Volunteer Experience
Hobbies and Interests
Certification
Languages
Timeline
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Ioana Pushani

Macomb,MI

Summary

Enthusiastic and detail-oriented Political Science and English student at Vanderbilt University, seeking to contribute to the Vanderbilt Law School Admissions Office. Experienced in administrative support and client communication through roles as an Operations Assistant and Human Resources Coordinator. Skilled in managing office tasks, organizing events, and handling data with precision. Known for reliability, professionalism, and a proactive approach to supporting office operations.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Operations Assistant

Kosmos Crystal Cleaning LLC
Macomb, MI
08.2018 - 05.2024
  • Managed client inquiries, addressed complaints, and upheld customer satisfaction standards
  • Handled administrative tasks, including scheduling, invoicing, and client communication
  • Assisted with renewing the LLC license and managed necessary paperwork for regulatory compliance
  • Maintained bookkeeping for taxes, ensuring accurate financial records and timely tax filings
  • Provided English translation for business owners, improving communication with clients and vendors
  • Managed inventory of cleaning supplies, placing orders to ensure operational continuity
  • Supported hiring, training, and scheduling of staff to optimize team performance
  • Contributed to marketing efforts through social media management and local advertising
  • Proactively resolved operational issues, minimizing disruptions to service
  • Ensured compliance with safety regulations and company policies
  • Effectively prioritized tasks to manage multiple projects and meet deadlines

Human Resources Job Recruiter + Office Coordinator

Prince Technology Solutions Inc.
Macomb, MI
07.2022 - 08.2023
  • Recruited and sourced candidates for various positions in the automotive industry, including engineers, technicians, and janitors, supporting the company's staffing needs across multiple departments
  • Managed and maintained accurate timesheets and final reports for employee payroll, ensuring timely and efficient processing of payments
  • Cleaned the office, reordered supplies, managed all file types, sent out mail and packages
  • Conducted initial screening and interviews for candidates, matching their qualifications and experience with job requirements to identify strong potential hires
  • Coordinated with hiring managers to facilitate the recruitment process, providing candidate feedback and recommendations to support hiring decisions
  • Assisted in revising and streamlining recruitment paperwork and onboarding processes for new hires, improving efficiency and compliance with company policies
  • Collaborated with the HR team to develop and implement effective recruitment strategies, resulting in successful placement of candidates in key roles
  • Utilized applicant tracking systems (ATS) and other recruitment tools to manage candidate pipelines and track hiring metrics
  • Conducted reference and background checks to ensure candidates met the required standards and company policies

Education

Political Science and English

Vanderbilt University
Nashville, TN
05.2027

International Academy of Macomb
Macomb, MI
05.2023

Skills

  • Microsoft Office
  • Social media
  • Communication and Collaboration Tools
  • Design skills
  • ATS systems
  • Attention to Detail
  • Reporting and documentation
  • Positive Attitude
  • Employee Scheduling
  • Inventory Management
  • Customer Support
  • Bookkeeping
  • Performance Tracking

Leadership and activities

  • Vanderbilt Women in Government, Nashville, TN, Recruitment Sector, 08/01/23-Current
  • High-school and Vanderbilt UNICEF Chapter Organization, Nashville, TN, President/Member, 08/01/20-Current

Volunteer Experience

  • Clinton-Macomb Library, Macomb, MI, Assistant, 08/01/21, 05/01/23
  • St. Paul’s Catholic Church, Rochester Hills, MI, Event Organizer + Volunteer, 06/01/22, 08/01/23

Hobbies and Interests

  • Reading
  • Creative Writing
  • Literature
  • History
  • Politics

Certification

  • HIPAA Certified

Languages

English
Native/ Bilingual
Spanish
Professional
Albanian
Native/ Bilingual

Timeline

Human Resources Job Recruiter + Office Coordinator

Prince Technology Solutions Inc.
07.2022 - 08.2023

Operations Assistant

Kosmos Crystal Cleaning LLC
08.2018 - 05.2024

Political Science and English

Vanderbilt University

International Academy of Macomb
  • HIPAA Certified
Ioana Pushani