Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Iokelani Nickel

St. George

Summary

I work with individuals who have physical and/or mental disabilities and help create life enrichment activities with them. I coordinate with my staff to ensure a safe and comfortable environment for my clients as well as creating a healthy relationship with each client.

Overview

3
3
years of professional experience

Work History

Assistant Manager/Direct Support Professional

Danville
10.2023 - Current
  • Assisted disabled clients to support independence and well-being.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Maintained clean, safe, and well-organized patient environment.
  • Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain positive encounters.
  • Monitored clients to assess and report physical and behavioral changes to supervisors.
  • Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
  • Encouraged physical therapy to support patient improvement in range of motion and injury recovery.
  • Built and maintained a relationship with clients and family members.
  • Assisted with daily living activities, running errands, and household chores.
  • Entrusted to handle confidential and sensitive situations following HIPPA guidelines.
  • Completed daily check-ins and documented progress/behavior reports for each client.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Helped clients manage money, pay bills, and shop for groceries or personal items.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Assisted patients with self-administered medications.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Cultivated positive relationships with other employees to boost company morale as well as to create a comfortable environment for my coworkers.
  • Established team priorities, maintained schedules and monitored performance.

Sales Representative

Shell's Plants
05.2022 - 02.2023
  • Plant Sales and Customer Service specialist.
  • Although being 17 at the time I was deemed responsible enough to maintain shop all by myself; this included (but isn't limited to) coming in early to set up and open on time, making sure the displays were neat and organized and multitasked to handle transactions and assist customers.
  • Helped customers find plants that were specific to their needs as well as provide information on plant care as well as extra information about the plant.
  • Daily inventory logging as well as keeping track of every purchase and amount.

Education

High School Diploma -

Admiral Arthur W. Radford High
‘Aiea, HI
05-2023

Skills

  • Customer service and satisfaction
  • Workplace safety compliance
  • Customer rapport
  • Staff management
  • Team building
  • Verbal and written communication
  • Adaptability and flexibility
  • Reporting and documenting
  • Coaching and mentoring
  • Multitasking and organization

Languages

Samoan
Professional Working

Timeline

Assistant Manager/Direct Support Professional

Danville
10.2023 - Current

Sales Representative

Shell's Plants
05.2022 - 02.2023

High School Diploma -

Admiral Arthur W. Radford High
Iokelani Nickel