Iola Gardner
Charlotte,NC
Summary
HR professional with 20+ years of experience with a detailed focus on Benefit administration, including leave administration, worker compensation, 401K administration, and employee benefits. Team player with expertise in completing various clerical tasks and staff support.
Overview
13
13
years of professional experience
Work History
Benefits Administration
Octapharma Plasma
02.2011 - Current
- Coordinated and conducted employee orientations to promote the understanding of benefit coverage and options.
- Review and reported on employee benefit data to identify trends and develop strategies for improvement.
- Process weekly payroll deduction imports and exports.
- Observed strict procedures to maintain data and plan confidentiality.
- Trained new team members in policies and procedures and offered insight into best ways to manage job tasks and duties.
- Resolved issues and inquiries regarding benefits, leaves and deductions through telephone, email,and in-person interactions.
- Collaborated with vendors to streamline benefits processes - single sign-on.
Leave of Absence Administration
Octapharama Plasma
02.2011 - Current
- Communicates with employees regarding their needs for leaves of absence.
- Relays communication between employees and management to facilitate a smooth and timely return to work process.
- Processed deduction reconciliation reports.
- Built strong working relationships with vendors to foster quality service.
- Improved organizational file management and spreadsheets for confidential employee records, resulting in improved accessibility and efficiency.
Workers Compensation/HR Processes
Octapharma Plasma
02.2011 - Current
- Conducted day-to-day administrative tasks to maintain information files and process paperwork.
- Examined claims forms and other records to determine OSHA recordable injuries.
- Maintained contact with WC vendor to determine treatment status to determine a plan of action to get the employee back to work.
- Complete annual OSHA 300 form and electronically submit form 300A
- Collaborate with HR Business Partners to develop and maintain up to date benefits/LOA and Workers' compensation section of the employee handbook.
Education
Bachelor of Arts - Business Administration
Allen University
Columbia, SC05.2005
Skills
- Benefit Planning & Administration
- Employee & Management Coaching
- HRIS systems-UKG, PeopleSoft
- Compliance Reporting (OSHA)
- Payroll
- MS Office
- Various HR Provider Platforms
Timeline
Benefits Administration
Octapharma Plasma
02.2011 - Current
Leave of Absence Administration
Octapharama Plasma
02.2011 - Current
Workers Compensation/HR Processes
Octapharma Plasma
02.2011 - Current
Bachelor of Arts - Business Administration
Allen University
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