Summary
Overview
Work History
Education
Skills
Timeline
Generic

Iola Nicholas

Ft Worth

Summary

Dynamic professional with a proven track record at Bermex, excelling in accurate data collection and fostering client relationships. Demonstrated expertise in safety measures and policies, enhancing operational efficiency and reducing customer complaints. Adept at navigating complex environments while maintaining a high standard of service and attention to detail.

Skilled utility professional with strong proficiency in meter reading and data collection. Known for reliability, adaptability, and results-driven approach. Strong focus on team collaboration, ensuring accuracy, and effective communication. Capable of maintaining safety standards and addressing customer inquiries efficiently.

Overview

30
30
years of professional experience

Work History

Meter Reader

Bermex
08.2022 - 05.2025
  • Supported efficient route planning with thorough documentation of meter locations and access points.
  • Maintained professional relationships with clients while performing on-site visits, fostering a positive company image.
  • Collaborated with team members to troubleshoot complex issues related to meters and data discrepancies.
  • Checked accuracy of meters against previous data and kept detailed reports of inconsistencies.
  • Attended safety meetings and took part in safety awareness trainings and programs.
  • Enhanced overall efficiency by utilizing handheld devices for quick data entry during site visits.
  • Reduced customer complaints through precise recording of utility usage, leading to fair charges on bills.

New Construction Cleaner

Self-employeed
04.2004 - 05.2020
  • Improved site aesthetics with thorough cleaning and removal of dust, dirt, and grime on finished surfaces.
  • Minimized risk of accidents with diligent removal of potentially hazardous materials such as nails, screws, or broken glass from work areas.
  • Bolstered overall project success with proactive communication regarding potential hazards or areas requiring additional cleanup attention to supervisors or team leads.
  • Expedited workflow by keeping tools clean, organized, and easily accessible for all crew members onsite.
  • Strengthened team collaboration with clear communication regarding expectations for cleanliness and organization during various stages of project progress.
  • Upheld company reputation for excellence with attention to detail in all cleaning tasks, ensuring a polished final product.

Manager

Campers Paradise RV Park
10.2018 - 07.2019
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Controlled costs to keep business operating within budget and increase profits.

Fleet Service Agent

American Airlines
03.2007 - 03.2011
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Provided exceptional customer service while managing logistics associated with pick-ups, deliveries, and special requests.

New Construction Cleaner

Pretty in Pink/Debbie Johnson
10.1995 - 04.2004
  • Improved site aesthetics with thorough cleaning and removal of dust, dirt, and grime on finished surfaces.
  • Minimized risk of accidents with diligent removal of potentially hazardous materials such as nails, screws, or broken glass from work areas.
  • Bolstered overall project success with proactive communication regarding potential hazards or areas requiring additional cleanup attention to supervisors or team leads.
  • Expedited workflow by keeping tools clean, organized, and easily accessible for all crew members onsite.
  • Upheld company reputation for excellence with attention to detail in all cleaning tasks, ensuring a polished final product.
  • Strengthened team collaboration with clear communication regarding expectations for cleanliness and organization during various stages of project progress.
  • Enhanced worksite safety by consistently maintaining a clean and organized construction environment.

Education

High School Diploma -

Haltom High School
Haltom City, TX
05-1987

Skills

  • Safety measures and policies
  • Safety awareness
  • Safety procedures
  • Hand-eye coordination
  • Route navigation
  • Accurate record keeping
  • Document interpretation and review
  • Reading comprehension
  • Accurate data collection
  • Meter reading

Timeline

Meter Reader

Bermex
08.2022 - 05.2025

Manager

Campers Paradise RV Park
10.2018 - 07.2019

Fleet Service Agent

American Airlines
03.2007 - 03.2011

New Construction Cleaner

Self-employeed
04.2004 - 05.2020

New Construction Cleaner

Pretty in Pink/Debbie Johnson
10.1995 - 04.2004

High School Diploma -

Haltom High School

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