Summary
Overview
Work History
Skills
Timeline
Education
Work Availability
SeniorSoftwareEngineer

Iola Taylor

WAPPINGERS FALLS,NY

Summary

With a proven track record at City of Beacon, I excel in leveraging my problem-solving aptitude and relationship-building skills to enhance operational efficiency and foster interdepartmental collaboration. As a seasoned professional, I've significantly improved document processing systems and financial reporting, demonstrating a commitment to excellence and a keen eye for detail. Pride myself on being a fast learner who does not underestimate the power of kindness in the workplace.

Overview

27
27
years of professional experience

Work History

Office Manager

C&F Quality Commercial Contractors
01.1997 - 01.1999
  • Oce Manager
  • Payroll Clerk
  • Answered all calls
  • Scheduled subcontractors for jobsites and ensuring their proper coordination for completion of the project
  • Scheduled contractors for the same sites to oversee building codes, quality standards, OSHA regulations, etc
  • Responsible for the maintenance of all insurance certificates for those on at the site

Administrative Assistant

Hi-Lume Corporation
01.1996 - 01.1999
  • Administrative Assistant
  • Data Entry
  • Typing of work orders, change orders, etc
  • Responsible for answering phones

City Clerk/Registrar

City of Beacon
, USA
04.2006 - 05.2023
  • Responsible for the management of the Clerk's Oce
  • Responsible for the reporting, recording and preservation of all Vital Statistics having occurred in the City limits to New York State and providing certified copies thereof upon request to residents, ocials showing legal cause, funeral directors, etc
  • Responsible for the recording of all resolutions and local laws passed by City Council and ensuring that the local laws were certified with NYS in order to allow for proper codification
  • Responsible for reconciling the daily/quarterly/annual accounting collected via Clerks' Software system(s) in order to provide to Director of Finance/City Auditor
  • Responsible for the annual budgets of both the City Clerk and Animal Control Departments
  • Processed FOIL requests in accordance with NYS regulations; responding to requestor properly and providing information/response in appropriate timeframe
  • Worked with the City's Counsel on a regular basis to ensure proper processing of documents, FOIL requests, correspondence, claims against the City, etc
  • Assisted all departments with searches for records needed and acted as the City's Records Access Ocer
  • Researched, purchased and integrated software systems for use by the Clerk's Oce; one being the first to utilize credit cards to accept payments at the CIty of Beacon
  • Assisted Tax/Water/Mayor Departments as needed
  • Assisted the Water Department with the transition to electric meter system

Medical Claims Examiner

Local 272 Welfare Fund
New York, NY
08.2003 - 01.2010
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Self-motivated, with a strong sense of personal responsibility.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Paid or denied medical claims based upon established claims processing criteria.
  • Managed large volume of medical claims on daily basis.
  • Evaluated medical claims for accuracy and completeness and researched missing data.
  • Maintained knowledge of benefits claim processing, claims principles, medical terminology, and procedures and HIPAA regulations.

Water Clerk

City of Beacon
, USA
04.2004 - 04.2006
  • Responsible for the billing of the residential and commercial water/sewer accounts
  • Coordinated the routes for the two (2) meter readers for the City
  • Responsible for the input of the data in order to produce invoices; printing and mailing accordingly
  • Handled all inquiries pertinent to the invoices, consumption, etc
  • Made any and all adjustments deemed required from coordinated re-reads
  • Provided all delinquent balances annually to the County for inclusion on property tax bills and removal from water system
  • Responsible for quarterly/annual reports to the Dept
  • Of FInance and the City's Auditor
  • Oversaw and produced schedule for sidewalk payments to County for inclusion on tax bills
  • Responsible for answering the main phone line for the City and routing inquiries to appropriate departments/personnel

Skills

  • Customer service
  • Problem solving
  • Supervisory experience
  • Relationship building
  • Multi-tasking
  • Word
  • Excel
  • Data entry
  • Legal notice publishing
  • Professional correspondence
  • Purchasing
  • Administrative Support
  • Verbal Communication
  • Problem-solving abilities
  • Notary Public
  • Financial Transactions
  • Problem-solving aptitude
  • Telephone Etiquette
  • Office Administration
  • Deadline Management
  • Record-keeping
  • Conflict Resolution
  • Documentation Review
  • Critical Thinking
  • Legal Compliance
  • Document storage
  • Permit issuance

Timeline

City Clerk/Registrar

City of Beacon
04.2006 - 05.2023

Water Clerk

City of Beacon
04.2004 - 04.2006

Medical Claims Examiner

Local 272 Welfare Fund
08.2003 - 01.2010

Office Manager

C&F Quality Commercial Contractors
01.1997 - 01.1999

Administrative Assistant

Hi-Lume Corporation
01.1996 - 01.1999

Fairleigh Dickinson University

Education

Fairleigh Dickinson University
Rutherford

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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