Highly effective and dedicated operations specialist adept in guiding management decisions in the sales and operations planning. Experienced in developing annual strategic and financial business plans, as a result of working closely with management teams. Bringing forth several years of valuable industry experience, combined with a passion for helping companies to maintain an adequate system of accounting records.
• Developed and implemented effective marketing and sales plans for brands, collaborating with management.
• Delivered exceptional customer service and maintained professionalism in interactions with customers.
• Established strong relationships with employees, customers, and outside vendors, contributing to business success.
• Established and maintained positive relationships with industry influencers and strategic partners to drive referrals and promote community.
• Managed lead tracking system, following up on marketing-generated leads.
• Demonstrated strong negotiation skills in finalizing purchase prices and explaining sales, warranty, and optional products.