Iona MacPhail
Ojai,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Chiropractic Assistant
Evergreen Chiropractic And Wellness
09.2021 - Current
- Answered phones to respond to customer questions, provide information and schedule appointments.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Assisted chiropractor during patient exams to implement treatment plans quickly.
- Greeted incoming visitors warmly and directed patients to appropriate areas to keep office running smoothly.
- Experienced in spinal decompression, shockwave therapy, and cold laser.
- Prepared patient charts by gathering and organizing medical records ahead of appointments.
Server
Sakura Ojai
05.2020 - 11.2021
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders and handle complimentary items.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Sommelier
Old Creek Ranch Winery
05.2021 - 09.2021
- Set up wine tastings to bring in business and promote special offerings.
- Inspected dishes and utensils for cleanliness.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Checked guests' identification before serving alcoholic beverages.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Server
Harvest Moon Restaurant
01.2019 - 08.2019
- Processed orders and sent to kitchen employees for preparation.
- Answered customers' questions, recommended items, and recorded order information.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Retail Associate
Silver Boutique
08.2017 - 04.2018
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Maintained clean sales floor and straightened and faced merchandise.
Retail Associate
Rains Department Store
08.2016 - 12.2016
- Helped customers complete purchases and locate items.
- Assisted store opening and closing procedures
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Education
Nordhoff High School
Ojai, CASkills
- Medical History Collection
- Updating Medical Records
- Schedule Management
- Cleaning and Sanitizing
- Payment Collection
- Patient Relations
- Treatment Room Preparation
Timeline
Chiropractic Assistant
Evergreen Chiropractic And Wellness
09.2021 - Current
Sommelier
Old Creek Ranch Winery
05.2021 - 09.2021
Server
Sakura Ojai
05.2020 - 11.2021
Server
Harvest Moon Restaurant
01.2019 - 08.2019
Retail Associate
Silver Boutique
08.2017 - 04.2018
Retail Associate
Rains Department Store
08.2016 - 12.2016
Nordhoff High School
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