Iosefa Lelei
Sacramento,CA
Summary
Dedicated Ramp Agent Supervisor with proven expertise in baggage and cargo management, safety management, and operational efficiency. Committed to fostering a culture of safety and excellence within ground handling operations.
Results-oriented professional with over eight years in ramp operations. Skilled in training staff on safety protocols and optimizing workflow for timely aircraft turnaround. Aiming to enhance operational effectiveness while maintaining the highest safety standards.
Overview
8
8
years of professional experience
1
1
Certificate
Work History
Ramp Agent Supervisor
Worldwide Flight Services
07.2018 - Current
- Oversaw operation of ground support equipment, ensuring prompt and effective aircraft turnaround.
- Managed logistics of baggage handling to facilitate efficient flight operations.
- Evaluated ramp equipment and vehicles through systematic safety inspections to uphold safety standards.
- Conducted thorough inspections of loading and unloading activities to guarantee adherence to safety regulations and accuracy.
- Monitored loading and unloading of cargo for accuracy and safety compliance.
- Conducted safety inspections on ramp equipment and vehicles.
- Trained new team members on operational procedures and safety protocols.
- Operated ground support equipment to ensure timely aircraft turnaround.
- Coordinated baggage handling processes to maintain flight schedules.
- Supervised ramp operations, ensuring compliance with safety protocols and operational standards.
- Coordinated team schedules to optimize workflow and maintain efficient turnaround times.
- Implemented training programs to enhance staff performance and promote a culture of safety.
- Monitored equipment functionality, identifying issues for timely maintenance and reducing downtime.
- Conducted performance evaluations and provided constructive feedback to team members.
- Supervised ramp operations, ensuring compliance with safety and efficiency standards.
- Trained and mentored team members on proper loading and unloading procedures.
- Implemented process improvements that increased operational efficiency across the ramp area.
- Conducted regular inspections of equipment to maintain operational readiness and safety compliance.
Education
High School Diploma -
Yerba Buena
San Jose, CA06-1989
Skills
- Baggage and cargo management
- Operational effectiveness
- Ground handling expertise
- Risk management expertise
- Ramp service
- Operational efficiency
- Ground operations
- Safety management
Certification
- Pushback Operator - Towing / Push , WFS - 5yrs
- Forklift Operator / Certified Trainer, WFS - 7yrs / 5yrs
- Tug Driver / Trainer, WFS - 7yrs / 5yrs
- Lower Deck / Main Deck K Loader Operator / Trainer, WFS - 5yrs / 5yrs
- PSA, WFS - 4yrs
Languages
English
Samoan
Timeline
Ramp Agent Supervisor
Worldwide Flight Services
07.2018 - Current
High School Diploma -
Yerba Buena