JOSEPH Zubia
Banker
El Paso,TX
Summary
Dynamic and performance-driven business professional with high integrity, strong work ethic and great leadership skills. Meticulous and resourceful Business Manager with proven success leading productive teams, controlling budgets, networking to drive growth initiatives and marketing to maximize brand outreach and sales.
Overview
7
7
years of professional experience
Work History
Retail Banker
Bank of America
El Paso, TX
02.2022 - Current
- Identified cross-selling opportunities to meet customer needs and referred products to increase sales volume.
- Processed new accounts including checking, savings, certificates of deposit, and IRAs.
- Conducted financial reviews for customers in order to identify additional products or services that could benefit them.
- Generated reports on completed transactions for management review.
- Attended regular staff meetings in order to stay abreast of changes in banking regulations.
- Managed portfolio of clients and identified opportunities to expand relationships through cross-selling.
- Drove branch sales and portfolio growth by recommending various financial products to prospective customers.
- Conducted outside calls, telemarketing and in-branch sales to increase revenue in a timely manner
Gym Manager
Top View Fitness
El Paso, AR
03.2021 - 12.2022
- Trained, managed and motivated employees to promote professional skill development
- Forecasted sales, allocated resources and managed labor to improve productivity
- Provided leadership to employees through coaching, feedback and performance management
- Recruited and hired individuals demonstrating passion, dedication and added value to team
- Executed business strategies to boost revenue and penetrate new markets.
- Supervised staff during peak hours to ensure customer satisfaction was met.
- Implemented strategies for increasing customer retention rates through loyalty programs.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Hardware Sales Associate
The Home Depot
El Paso, Texas
06.2019 - 03.2020
- Assisted customers both in person and by phone, answering questions about different products
- Demonstrated product features by employing knowledge of technology and gadgets
- Maximized sales potential by training new members in improved sales strategies
- Walked customers through online demonstrations to support better understanding of product features
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current
- Created monthly reports detailing store performance metrics such as sales volume and customer satisfaction ratings.
- Eliminated downtime and maximized revenue by providing top product shipment delivery quality control
Merchandise Manager
Scotts Miracle-Gro
El Paso, Texas
04.2017 - 11.2017
- Designed floor layouts, product displays and shelving layouts to maximize sales and influence customer purchasing habits
- Placed prices and descriptive signage to enhance displays and promote items
- Catered and analyzed demographic data based on income, average age and sell-through statistics
- Assessed purchasing needs and reviewed in-store sales and inventory levels
- Maintained records of inventory stock and shrinkage by conducting product audits.
- Coordinated with other departments such as marketing and finance to ensure a successful launch of new products or services.
Education
Universal Studies -
Eastern New Mexico University
05.2019
Skills
- Employee performance assessment
- Product and Service Sales
- Adaptability and Flexibility
- Relationship Building and Management
- Financial Planning
- Hiring and training
- Portfolio Management
- Branch Operations
- Multitasking
Accomplishments
- pinnacle award winner for banking
Timeline
Retail Banker
Bank of America
02.2022 - Current
Gym Manager
Top View Fitness
03.2021 - 12.2022
Hardware Sales Associate
The Home Depot
06.2019 - 03.2020
Merchandise Manager
Scotts Miracle-Gro
04.2017 - 11.2017
Universal Studies -
Eastern New Mexico University