Summary
Overview
Work History
Education
Skills
Projects
Timeline
Generic

Ipek Celik

Hamden,CT

Summary

Results-oriented Business Analyst with over 4 years of experience bridging business objectives with technical execution. Skilled in gathering and analyzing data, improving business processes, and collaborating with cross-functional teams to deliver efficient solutions. Proficient in SQL and data visualization tools such as Tableau and Power BI, with hands-on experience in SAP Commerce Cloud. Strong communicator with a solid background in Agile environments and a passion for solving complex problems through data-driven insights.

Overview

4
4
years of professional experience

Work History

Business Analyst

NTT Data Business Solutions
01.2021 - 11.2022
  • Spearheaded the integrated marketplace transformation project for Teknosa, one of Turkey's largest technology retailers, utilizing the SAP Hybris module, resulting in a 136% increase in online sales
  • Collaborated with a core team of 20 professionals and coordinated efforts with a network of over 100 stakeholders, including third-party vendors, developers, and project managers, to ensure the successful implementation of the project
  • Partnered with third-party vendors to integrate critical functionalities, including payment systems, logistics, and seller management, ensuring seamless collaboration and compliance with industry standards
  • Managed business requirements analysis and documentation in Confluence, collaborating with developers, project managers, and business users to clarify requirements and ensure alignment with business objectives
  • Conducted workshops and discussions with stakeholders to address issues, resulting in solutions that increase platform efficiency and support operational scalability
  • Supported Project Manager in sprint planning to ensure there are clear objectives and deliverables that align with client needs
  • Designed and developed over 20 user-friendly screens with the UI/UX team, enhancing the overall customer and seller experience
  • Created over 50 detailed functional specifications and user stories, facilitating clear communication across cross-functional teams and ensuring seamless SAP Hybris integrations
  • Developed and executed user test cases, coordinated go-live processes, and led UAT, providing post-implementation support to ensure the smooth adoption of new marketplace features
  • Developed and delivered training programs to over 100 users, achieving 95% satisfaction rates in post-training feedback, ensuring smooth adoption of new systems
  • Leveraged tools such as Jira and Confluence to optimize workflows and maintain alignment with agile project management principles

Business Analyst

Sparse Technology
10.2018 - 01.2021
  • Led the end-to-end analysis of functional camera software projects, collaborating with cross-functional teams to define and integrate custom features such as facial recognition, motion detection, and speed measurement, ensuring alignment with customer specifications
  • Authored detailed functional and technical documentation for software features using tools like Trello, enabling efficient tracking, version control, and seamless coordination with developers to meet project objectives
  • Designed and optimized a relational database using MySQL, improving data retrieval efficiency by 40% and enhancing system scalability to accommodate growing feature demands
  • Streamlined ETL processes using SQL, SSIS, and AWS Glue, reducing data processing time and improving the reliability of cloud-based data workflows
  • Integrated AWS services, such as S3 for secure data storage and RDS for scalable database management, ensuring high availability and efficient handling of feature-related data
  • Developed interactive Power BI dashboards, utilizing DAX for advanced calculations and Power Query for data transformation, significantly improving real-time data visualization and reducing report generation time
  • Implemented automated testing with Selenium, achieving a 98% success rate in pre-release tests, ensuring robust software performance and reliability
  • Deployed software on AWS EC2 instances, enabling scalable and cost-effective hosting while ensuring seamless access for clients and development teams
  • Conducted user training sessions for clients, achieving high adoption rates and seamless integration of new software features into operational workflows

Education

MSc - Business Analytics

University of New Haven
New Haven, CT, USA
12.2024

BSc - Industrial Engineering

Gazi University
Turkey
06.2018

Skills

  • Database Management -MS SQL Server, -DBeaver, -MongoDB, -Oracle
  • Cloud Platforms -SAP Commerce Cloud, -AWS (IAM, EC2, S3, Redshift, Lambda, RDS, CloudWatch, SQS, SNS)
  • Programming Language & Scripting -R (ggplot2, dplyr & tidyr, caret), -SQL (complex queries, stored procedures, ETL workflows)
  • Data Visualization -Power BI, -Tableau, -R Studio
  • ETL & Data Processing -Data Cleansing & Integration -KPI Tracking, -Talend, -SSIS , -Advanced Excel (VLOOKUP, Macros, Pivot Tables)
  • Project Management Tools/Methodologies -Jira, -Confluence -Agile Frameworks (Scrum, Kanban)

Projects

Capstone project, Conducted an in-depth analysis of real estate market trends by reorganizing raw datasets into a time-series format and engineering features like seasonal effects and economic indicators. Applied advanced predictive models (Linear Regression, KNN, and ARIMA) to forecast property prices with 72% accuracy (R²=0.72). Designed an interactive Power BI dashboard with calculated columns using complex DAX formulas, enabling users to explore dynamic visualizations and analyze market trends. Delivered actionable insights into pricing trends, seasonal variations, and event-driven impacts (e.g., COVID-19), supporting data-driven decision-making for real estate professionals and investors. Database Management Project, Led the design and implementation of a simplified and relational database to track independent expenditures in support or opposition to political candidates. Initiated the project by preparing and restructuring datasets, separating key information (Payee, Expenditures, Spender, and Candidate data) into individual tables. Used ERD Plus to create a relational diagram and establish table relationships. Implemented the database in MySQL, utilizing advanced functions to create a seamless data input and retrieval structure.

Timeline

Business Analyst

NTT Data Business Solutions
01.2021 - 11.2022

Business Analyst

Sparse Technology
10.2018 - 01.2021

MSc - Business Analytics

University of New Haven

BSc - Industrial Engineering

Gazi University
Ipek Celik