Maverick Guillermo
Summary
Detail-oriented analyst with a robust background in data analysis, technology integration, process optimization, and strategic planning. Expertise in utilizing advanced analytical tools to drive data-driven decision-making and enhance organizational efficiency while prioritizing accuracy and impactful results. Proven success in managing complex projects, generating actionable insights, and executing effective solutions to significantly improve operational performance. Committed to fostering a culture of continuous improvement and innovation within teams and organizations.
Overview
7
7
years of professional experience
Work History
Data Integration Sr. Analyst
Citi Group
08.2024 - Current
- Create detailed records documenting procedures, methodologies, and sources of information employed while performing analytical tasks
- Liaises with multiple Data teams/departments, and serve as subject matter for planning and analysis of project deliverables and processes
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation
- Support resolution of project issues by offering solutions to resolve complex problems, and by interpreting and advising on policies, guidelines or processes
Data Management and Analyst
JPMorgan Chase
07.2022 - 08.2024
- Proactively identified requirements for data and analytics while crafting strategic initiatives
- Created and implemented reports and analytics with contemporary data visualization techniques
- Analyzed extensive datasets from various platforms and sources to assess operational effects and determine necessary measures
- Managed and delivered a range of analytics projects, facilitating business expansion
- Managed KYC book of work for North America.
Senior Relationship Manager
Bank of America
02.2021 - 07.2022
- Enhanced customer loyalty and satisfaction through effective investigation and resolution of client concerns
- Interacted with customers in the lobby, offering assistance, education, and training on straightforward transactions using self-service technologies
- Conducted meetings with customers to understand their financial requirements and suggested suitable products
- Fostered ongoing customer relationships by delivering informed advice on banking products and services
Senior Relationship Manager
Paragon Honda
03.2019 - 12.2020
- Orchestrated and managed the risk and insurance schemes of organizations to mitigate risks and minimize losses
- Diligently monitored issues and proactively communicated with customers to resolve problems swiftly, ensuring their satisfaction
- Identified and secured new clientele
Education
Bachelor's Degree - Science
John Jay College of Criminal Justice
01.2020
Skills
- Strong prioritization abilities
- Effective interpersonal abilities
- Independent and collaborative work
- Strong multitasking abilities with attention to detail
- Data accuracy validation
- Management of Databases
- Data visualization development
- Experienced with Alteryx
- Development of Business Intelligence Platforms
- Proficient in creating sophisticated spreadsheet models
- Critical thinking application
- Data management
- Monitoring IT compliance standards
- Know your customer
Timeline
Data Integration Sr. Analyst
Citi Group
08.2024 - Current
Data Management and Analyst
JPMorgan Chase
07.2022 - 08.2024
Senior Relationship Manager
Bank of America
02.2021 - 07.2022
Senior Relationship Manager
Paragon Honda
03.2019 - 12.2020
Bachelor's Degree - Science
John Jay College of Criminal Justice