Iqbal Shaik

• Process Optimization & Savings: Partnered with Management report to map key data fields into HANA view—reducing daily processing time from 60 to 10 minutes and generating $100K in annual license cost savings.
• Automated 110+ Customer Care management reports (SAP HANA, BEx, BOBJ), cutting reporting effort by 30%, reducing errors, and saving significant time and operational costs for Admin, Marketing & DI departments.
• Led 15+ cross-functional stakeholders to gather requirements and optimize customer-facing analytics reports, ensuring alignment with business needs and enhancing product value
• Directed Power BI dashboard development to track DBE Spend, contribution %, and project performance, enabling data-driven reporting for 50+ users
• Oversaw Agile ceremonies including planning, sprint reviews, retrospectives, and backlog refinement
• Designed and implemented an AI chatbot by integrating Microsoft Copilot and Amazon Q with SharePoint, enabling seamless data access and improving team efficiency

• Designed and deployed cost-effective, user-friendly web services (RDZ, SOAPUI) for SEAD, DIIS, and MyAccount projects, eliminating manual processes and reducing operational costs.
• Built scalable semantic architecture for Cisco Service Orders (billing & finance) using SSIM and Sparx EA, ensuring long-term system efficiency and simplified maintenance.
• Directed full project lifecycle — requirements, documentation, testing, and delivery — resulting in on-time, budget-friendly implementations.
• Streamlined integration testing between web and mainframe systems, removing manual reconciliation and improving accuracy for billing and finance operations.

Projects : System Analyst. Projects: BAP, PCI Compliance, Forecasting, Omni Applications.

• Coordinated order management and forecasting development across 10 divisions
• Developed encrypted data workflows for PCI compliance using AES software
• Supported credit authorization and charging processes with First Data Merchant Services integration
• Coordinated testing, documentation, and UAT for Early Credit Check and Demand Planning modules
• System Analyst. Projects: BAP, PCI Compliance, Forecasting, Omni Applications.

• Company Overview: Analyst. Projects: RMS Implementation, Inventory System, Financial Integration.
• Designed and validated RMS modules for inventory and finance systems using Oracle Retek
• Conducted system/integration testing across Sales, PO, Stock Ledger, and financial processes
• Utilized Ascential DataStage to troubleshoot interface failures and employed DataDesigner to analyze data flow.
• Analyst. Projects: RMS Implementation, Inventory System, Financial Integration.