Summary
Overview
Work History
Education
Skills
Event organization/ decorating
Languages
Timeline
Generic

Iqra Khan

Chattanooga,TN

Summary

Proven leader in property management and customer service, adept at increasing tenant satisfaction and maximizing rental income for Individual Clients. Skilled in property inspections and exceptional oral communication, excel in fostering positive tenant relations and ensuring legal compliance. Adaptable approach and problem-solving abilities have consistently enhanced operational efficiency and tenant retention. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Hardworking and passionate job seeker with strong organizational skills eager to learn and advance in any position. Ready to help team achieve company goals.

Overview

21
21
years of professional experience

Work History

Homemaker

Homemaker Self
08.2006 - Current
  • Self-motivated, with strong sense of personal responsibility
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Assisted with day-to-day operations, working efficiently and productively with all my kids and family.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Learned and adapted quickly to new technology and software applications.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Strengthened communication skills through regular interactions with others.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Self-motivated, with a strong sense of personal responsibility.

Rental Property Manager

Individual Clients
01.2021 - Current
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Followed up on many delinquent tenants and coordinated collection procedures.
  • Provided exceptional customer service to both current and prospective tenants, fostering positive living environment within rental properties.
  • Increased many tenant satisfaction by promptly addressing concerns and resolving maintenance issues.
  • Coordinated move-in and move-out processes, providing seamless transition experience for tenants.
  • Managed lease renewals proactively, retaining existing tenants at higher rates while minimizing turnover-related expenses like unit cleanings or marketing efforts.
  • Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
  • Negotiated favorable terms for lease agreements, securing optimal rental rates for property owners.
  • Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Maximized rental income while minimizing expenses through effective planning and control.

ISGC Volunteer

ISGC Center of Chattanooga
01.2020 - 01.2023
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.
  • Communicated with staff members to stay informed about volunteer opportunities and events.
  • Increased cultural awareness with organization of multicultural festivals.
  • Cultivated strong network of providers delivering necessary assistance to homeless community.

Volunteer

IRONMAN
05.2020 - 05.2022
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.
  • Represented organization positively and professionally while providing community with much-needed services.
  • Communicated with staff members to stay informed about volunteer opportunities and events.

Rental Assistant

Individual Clients
01.2021 - 02.2021
  • Increased customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Facilitated open lines of communication between property owners, management team members, and tenants.
  • Participated in staff meetings for continuous improvement of services provided to renters.
  • Served as knowledgeable resource for both current and prospective tenants regarding local amenities.
  • Managed rental agreements and ensured accurate documentation for smooth property transitions.
  • Negotiated lease renewals with existing tenants, securing long-term rentals and reducing turnover rates.
  • Coordinated move-ins and move-outs efficiently, minimizing vacancy periods between renters.
  • Organized property showings for prospective tenants, resulting in successful rentals.
  • Utilized property management software effectively for tracking rent payments and managing tenant information accurately.
  • Collected rent and security deposits to provide timely payments to property owners.
  • Arranged for cleaning and upkeep to keep properties presentable for potential tenants.
  • Assisted in budget management, helping to control expenses while maintaining property standards.
  • Developed strong relationships with tenants, fostering a sense of community within property.

RAM clinic Volunteer

RAM Clinic
05.2017 - 05.2018
  • Participated in ongoing professional development opportunities to stay current on best practices in healthcare delivery.
  • Educated patients about healthy lifestyle choices, empowering them to take control of their wellbeing.
  • Demonstrated adaptability in responding to diverse patient needs, ensuring personalized care for all individuals served by the clinic.
  • Contributed to a safe working environment by promptly addressing any hazards or potential risks identified within the clinic.
  • Promoted a positive environment within the clinic by actively engaging with colleagues and fostering teamwork.
  • Supported administrative staff with patient intake, appointment scheduling, and data entry tasks.
  • Improved patient understanding of treatment plans through clear communication and information sharing.
  • Contributed to efficient clinic operations by maintaining clean and organized treatment areas.
  • Facilitated community health outreach events to promote wellness and disease prevention in the local population.
  • Provided support and companionship to patients in need of assistance.
  • Documented patient information and care activities in electronic health record.
  • Upheld infection control and prevention policies across different patient-facing areas.

Nursing Student

Chattanooga State Community College
01.2014 - 08.2016
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Supported nursing staff by performing routine tasks such as taking vitals, administering medications, and documenting patient information.
  • Conducted thorough head-to-toe assessments on assigned patients during each shift, identifying any abnormalities that required further attention from healthcare providers.
  • Worked alongside experienced nursing professionals to learn new procedures.
  • Contributed to a safe and hygienic environment by adhering to strict infection control protocols and maintaining proper sanitation procedures.
  • Bathed, changed and fed patients suffering from discomfort, ailments and disabilities to provide extra assistance and care.
  • Participated in skills lab simulations to further develop nursing skills.
  • Participated in clinical rotations across various departments for well-rounded exposure to diverse nursing practices.
  • Utilized critical thinking skills when assessing patients'' needs, enabling timely identification of potential concerns requiring intervention from nursing staff or physicians.
  • Cleaned and treated wounds to avoid infection and provide protection.
  • Assisted nurses in wound care procedures, ensuring proper technique was applied to promote optimal healing outcomes for patients.
  • Reviewed charts, doctor notes and test results to gather information on patients.
  • Demonstrated adaptability by quickly responding to changing patient conditions and adjusting care strategies accordingly.
  • Applied evidence-based practices when providing nursing care to ensure that interventions were grounded in current research and best practice guidelines.
  • Promoted a culture of learning within the clinical setting by sharing knowledge gained from educational experiences with peers and mentors.
  • Managed patients recovering from medical or surgical procedures.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Recorded details regarding therapies to keep patient charts updated.

Sales Associate Manager

Gold Rush
09.2006 - 04.2008
  • Managed a team of sales associates, providing guidance and support to improve overall performance.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Organized product displays to attract potential buyers and increase sales conversions.
  • Enhanced store presentation by optimizing store layout, visual merchandising, and promotional materials.
  • Conducted performance reviews, handle employee matters relating to job performance, grievances, promotions, transfers and terminations.
  • Maintained accurate records of all transactions, inventory movements, customer interactions allowing for data-driven decision-making and improved operational efficiency.
  • Motivated and led sales team to achieve performance targets for initial prospect interaction, scheduling, engagement during sales process and closing.
  • Increased sales revenue by implementing effective sales strategies and building strong customer relationships.
  • Collaborated with sales leadership to drive prospecting and enhance engagement through sales promotions.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Led staff meetings to discuss customer service and sales goals, operational problems or procedural changes.
  • Built relationships with customers and community to establish long-term business growth.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
  • Communicated product quality and market comparisons by creating sales presentations.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Consistently ranked among the top-performing store locations due to exceptional staff management and sales performance.

Manager at Jewelry Store

Precious Jewelers
01.2004 - 08.2006
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Defined clear targets and objectives and communicated to other team members.
  • Managed senior-level personnel working in marketing and sales capacities.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Assisted in organizing and overseeing assignments to drive operational excellence.

Sales Manager

Dakota Watch Company
05.2004 - 07.2006
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
  • Elevated brand visibility, coordinating with marketing to launch successful promotional campaigns.
  • Built relationships with customers and community to establish long-term business growth.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Drove regional sales growth, implementing innovative marketing strategies and cultivating key partnerships.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Organized promotional events and interacted with community to increase sales volume.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
  • Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
  • Implemented comprehensive customer relationship management strategy, improving client satisfaction and loyalty.
  • Enhanced team performance with comprehensive training sessions, focusing on product knowledge and sales techniques.

Education

No Degree - Nursing

Chattanooga State Community College
Chattanooga, TN
08.2016

High School Diploma -

North Gaston High School
Dallas, NC
05.2006

Skills

  • Multi-family property management
  • Friendly, Positive Attitude
  • Problem-Solving
  • Team Leader
  • Willing to Learn
  • Teaching
  • Time Management
  • Teamwork and Collaboration
  • Attention to Detail
  • Flexible and Adaptable
  • Dependable and Responsible
  • Excellent Communication
  • Multitasking Abilities
  • Critical Thinking
  • Hard working
  • Computer Skills
  • Calm Under Pressure
  • Active Listening
  • Organization and Time Management
  • Organizational Skills
  • Problem Resolution
  • Verbal Communication
  • Decision-Making
  • Customer Service
  • Property Inspections
  • Rent collection
  • Property Maintenance
  • Lease Renewals
  • Exceptional oral and written communication skills
    Adaptable

Event organization/ decorating

Event organizing and decorating I'm very passionate about wether its a baby shower, wedding, and even engagement. I love decorating and I put my heart and soul into to it from looking at the idea of what the other person wishes to making it happen by learning new ways to achieve it. In my family and friends circle I am known as the to go person when organizing to decorating a event. Currently my experiences in organizing and decorating events are baby showers, wedding, engagements, birthday parties, and many other events similar. 

Besides just organizing I love to learn new things, ways, how to do, and see new ways of doing things. I research the idea until I have it absolutely perfect. I monitor details of every situation from table covers, to the stage back ground, to food, to how the center pieces look, you can call me a perfectionist. Event organization and decorating is not just a hobby but a passion also because it helps me learn new things, gives me achievement, develops my passion to decorating, and makes me confident that if I put my heart into something I can most diffidently make it happen.

Languages

Urdu
Native or Bilingual
Arabic
Native or Bilingual

Timeline

Rental Property Manager

Individual Clients
01.2021 - Current

Rental Assistant

Individual Clients
01.2021 - 02.2021

Volunteer

IRONMAN
05.2020 - 05.2022

ISGC Volunteer

ISGC Center of Chattanooga
01.2020 - 01.2023

RAM clinic Volunteer

RAM Clinic
05.2017 - 05.2018

Nursing Student

Chattanooga State Community College
01.2014 - 08.2016

Sales Associate Manager

Gold Rush
09.2006 - 04.2008

Homemaker

Homemaker Self
08.2006 - Current

Sales Manager

Dakota Watch Company
05.2004 - 07.2006

Manager at Jewelry Store

Precious Jewelers
01.2004 - 08.2006

No Degree - Nursing

Chattanooga State Community College

High School Diploma -

North Gaston High School

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Iqra Khan