Summary
Overview
Work History
Education
Skills
Certification
LEADERSHIP EXPERIENCE
Timeline
Generic

Iqra Khan

West Babylon

Summary

Dynamic pharmacy technician and shift lead at Walgreens, recognized for enhancing operational efficiency and training teams. Proficient in Microsoft Office and data management, I excel in maintaining compliance and delivering high-quality pharmaceutical care. My strong organizational skills and attention to detail have consistently driven improvements in workflow and customer satisfaction.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Pharmacy technician/shift lead

Walgreens
Babylon
02.2021 - Current
  • As a Pharmacy Technician and Shift Lead at Walgreens, I play a vital role in supporting pharmacy operations and ensuring a safe, efficient, and customer-centered experience. I am responsible for preparing and dispensing medications with accuracy, managing daily workflow, training and supervising team members, and maintaining compliance with regulatory and company standards. My role combines technical expertise in prescription processing and inventory management with strong leadership and communication skills to deliver high-quality pharmaceutical care and drive operational excellence.
  • Lead daily pharmacy operations by supervising and mentoring a team of pharmacy technicians and trainees, ensuring compliance with state regulations and Walgreens’ quality standards.
  • Accurately prepare and verify prescription medications, utilizing pharmacy management systems (e.g., Intercom Plus) to process insurance claims, resolve billing issues, and maintain patient records with strict attention to confidentiality and accuracy.
  • Train and coach team members on workflow best practices, regulatory compliance, inventory control procedures, and company policies, fostering a collaborative and accountable work environment.
  • Manage inventory and supply chain activities, including ordering, receiving, and reconciling pharmaceutical stock, reducing medication shortages and minimizing waste.
  • Support pharmacists in clinical services, such as immunizations, medication therapy management, and adherence outreach, strengthening community health outcomes.

Data Entry Specialist/Quality Assurance Analyst

Time Cap Labs Inc
Melville
07.2019 - 01.2021
  • As a Data Entry Specialist, I am responsible for accurately and efficiently inputting, updating, and maintaining various types of data into our organization’s database. provided meticulous attention to detail and ability to handle large volumes of information that contribute to the smooth operation of our pharmaceutical company. Simultaneously focus will be on maintaining the highest level of quality and safety for pharmaceutical products and responsible for ensuring that our raw materials , medical containers and IFC’s are met established quality standards before they are released to labs. Implemented collaboration with a cross-functional Quality Control and Systems Operations team to identify issues, perform testing, and implement solutions to enhance the overall quality of our products.
  • Input and maintain accurate and up-to-date data into designated databases, spreadsheets, and systems. Verify and cross-check data for accuracy, completeness, and consistency. Identify and rectify any discrepancies or errors in the data.
  • Ensure the integrity and quality of data by conducting regular quality checks and validations. Flag and resolve inconsistencies, inaccuracies, or duplications in the data.
  • Ensure compliance with relevant regulatory requirements, including FDA, GMP (Good Manufacturing Practices), and other applicable guidelines.
  • Familiarity with pharmacy management software and electronic health record systems. Knowledge of pharmaceutical compounding procedures and sterile compounding standards, and experience with medication therapy management and patient counseling.

Women's Apparel Sales Associate

New York & Company
Brooklyn
11.2017 - 05.2018
  • Researched and assembled various custom outfits for hundreds of clients. Increased product appeal by Actively participating in creating promotional displays with a track record of increased sales and elevating the Company Profile with the target market.
  • Analyzed financial statements, business summary reports and recaps with the Manager to attain a database on product comparable percentages and rates for district managers, increasing store efficiency of all employees by 10%
  • Diligently attended to customers and provided appropriate recommendations based on customer needs. While demonstrating personal selling and value-based skills and handling over 300 transactions per day.
  • Developed concepts for social media marketing strategies. co-managed three social media channels, including Facebook and Instagram, handled strategic planning, and executed content by scheduling content posts. This resulted in a 7% increase in follower engagement and improved brand reputation.

Computer Lab Technician

Suny Geneseo
New York
01.2017 - 05.2017
  • Insightful information technical assistant, dedicated to student success and satisfaction with focused delivery of technical solutions. Implemented employee cheat sheets for rapid network recovery and data protection. Created an external data back storage system along with assisting with the development of new dynamic web pages for the campus.
  • Established accounts for new users, and assisted with password and login problems, along with testing and evaluating new technology. Installed printers and scanners and fingerprint protection technology, along with configuration of the server and cable punching.
  • Assisted network administrator in supporting server applications and operating systems along with troubleshooting software, hardware, and network problems. Also provided technical advice in all aspects of the installations and usage of all systems and networks.
  • Analyzed records and logs to view trends and potential issues, and implemented new solutions or applications. Maintained a record of all transactional activities and logged daily sales in addition to credit invoices. Developed a filing system for all documents and delivered presentations for training and other educational materials.

Education

Bachelor of Chemistry - Major in Chemistry and minor in interdisciplinary sciences and humanities

The City College of New York
Manhattan, New York, America

Skills

  • LANGUAGES: Proficient in English, Urdu, Hindi, Punjabi
  • TECHNICAL SKILLS: Microsoft Office (Excel, PowerPoint), Microsoft Navision, DataTrack, Social Media, Apple Operating Systems
  • Soft Skills: Strong Organizational Skills, Deadline and Detail Oriented, Adaptability

Certification

CPR/

LEADERSHIP EXPERIENCE

  • Brooklyn College Community Partnership
  • Event Coordinator
  • February 2017 – May 2018
  • Brooklyn, New York / America
  • During my time in this program, I was a coordinator and had the opportunity to work 7+ internships with other students across New York State. I facilitated a program at the New York School for Design in lower Manhattan, followed by a summer camp for over 60 middle school kids organized at Brooklyn College. I customized a scholarship fundraiser event for DACA-based youth and was part of a tutoring center for SAT prep for underprivileged students on weekends.
  • City College Active Minds Club
  • Secretary
  • September 2021-Dec 2021
  • Responsible for managing and overlooking all events and plans. Managed a budget of around $15,000- $17,000. Organized event proposals for over 50+ events during the semesters. Collaborated with e-board members to create events that drastically improved student engagement and involvement. Corresponded with the social media marketing chair to broadcast and advertise events on campus.

Timeline

Pharmacy technician/shift lead

Walgreens
02.2021 - Current

Data Entry Specialist/Quality Assurance Analyst

Time Cap Labs Inc
07.2019 - 01.2021

Women's Apparel Sales Associate

New York & Company
11.2017 - 05.2018

Computer Lab Technician

Suny Geneseo
01.2017 - 05.2017

Bachelor of Chemistry - Major in Chemistry and minor in interdisciplinary sciences and humanities

The City College of New York

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Iqra Khan