Iqra Mohamed
Seattle,WA
Summary
Personable professional enjoys engaging with customers. Knowledgeable about different types of brews and concoctions. Consistently delivers exemplary customer service. Remains calm and composed in busy work settings.
Overview
4
4
years of professional experience
Work History
Student Ambassador
Seattle Central College
Seattle, WA
10.2024 - 12.2024
- Attended or conducted information sessions and application workshops to assist students with course registrations.
- Helped with registration processes and applications.
- Worked with other student ambassadors to plan, organize and evaluate programming to meet student needs.
- Conferred with other managers to identify trends or key group interests or concerns.
- Provided peer mentoring to new students, offering guidance and support during their transition to university life.
Pottery Camp Assistant
Jefferson Community Center
Seattle, WA
07.2024 - 08.2024
- Managed crafts and other hands-on activities to engage kids and promote development.
- Enforced rules to teach good manners and maintain safe environment.
- Introduced learning activities and imaginative play to teach children to explore.
- Ensured that all areas of the campsite were clean and sanitized before each activity period started.
- Established a safe environment for participants by monitoring their behavior, enforcing rules and resolving conflicts.
Barista
Starbucks
Seattle, WA
06.2023 - 09.2023
- Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
- Customized drink orders based on customer requests, demonstrating flexibility and attention to detail.
- Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.
- Monitored inventory levels of supplies and restocked when necessary.
- Supported highest standards of conduct and service to support company reputation.
Receptionist Assistant
Central Area Senior Center
Seattle, WA
07.2022 - 08.2022
- Coordinated appointment calendar and balanced schedules to promote optimal productivity.
- Used Microsoft Office suite programs daily for professional business correspondence, spreadsheet tracking and presentation preparation.
- Greeted customers, delivery persons and official representatives.
Program Assistant
Bridging Cultural Gaps
Seattle, WA
11.2021 - 05.2022
- Planned marketing campaigns to support events and drive fundraising programs.
- Planned and executed special program outreach such as seminar speakers and tours to boost interest and program buy-in.
- Drafted professional business documents for various managers and executives.
Paid Summer Intern
East African Community Services
Seattle, WA
07.2020 - 08.2020
- Worked closely with human resources to support employee management and organizational planning.
- Supported various program activities, assisting with administrative tasks.
- Worked with team members to promote great customer service and pleasant work environment.
Education
Associate of Arts - Psychology
Seattle Central Community College
Seattle, WA12-2024
High School Diploma -
Cleveland High School Stem
Seattle, WA06.2022
Skills
- Recordkeeping and Bookkeeping
- Meticulous and Organized
- Business Operations Understanding
- Office Equipment Operations
- Call Answering and Routing
- Positive Attitude and Energetic
- Greeting and Seating Clients
- Visitor and Customer Relations
- Customer service
- Problem solving
- Activity planning
- Attention to detail
- Program facilitation
Languages
Somali
Native/ Bilingual
Timeline
Student Ambassador
Seattle Central College
10.2024 - 12.2024
Pottery Camp Assistant
Jefferson Community Center
07.2024 - 08.2024
Barista
Starbucks
06.2023 - 09.2023
Receptionist Assistant
Central Area Senior Center
07.2022 - 08.2022
Program Assistant
Bridging Cultural Gaps
11.2021 - 05.2022
Paid Summer Intern
East African Community Services
07.2020 - 08.2020
High School Diploma -
Cleveland High School Stem
Associate of Arts - Psychology
Seattle Central Community College